Can you force VOD quality level on 722?

[kscott]

I have had this particular 722 for a few years now and never had any problems. Recently though, I've had issues with the VOD streaming jumping back and forth between the best (HD) and second-best quality levels. It's really just more annoying than anything as the audio continues, but you get the temporary black screen while it switches video quality. When I say jumping, I mean it switches about every 5-10 minutes

Yes, I know this could be a symptom of a sporadic internet connection issue, but I really don't think that's the case. I have a 15mb internet connection, and I play everything from VUDU HDX, Netflix HD, etc. with no issues. I also have 2 other 622s in bedrooms, and neither of them have any problems streaming the same movies at the highest quality.

Has anyone else recently started experiencing issues like this with a 722? Perhaps a recent firmware update?

If nothing else, I'd prefer to just forcefully set the next-best quality level as the desired streaming quality and at least that way it wouldn't keep trying to go up to the highest. Is that possible?

 

[TheKrell]

IIRC the 722 does adaptive streaming, while the 622's do not. Could be Dish's servers are misbehaving, or the 622's are already stuck on a lower quality level, or your internet is dodgy, or the 722's firmware was broken in this way as you suspect. I haven't tried streaming on my 722 recently so I can't tell you about the latter.

 

[lucky86]

How are the boxes connected to the internet?

 

[dennispap]

I have had this particular 722 for a few years now and never had any problems. Recently though, I've had issues with the VOD streaming jumping back and forth between the best (HD) and second-best quality levels. It's really just more annoying than anything as the audio continues, but you get the temporary black screen while it switches video quality. When I say jumping, I mean it switches about every 5-10 minutes

Yes, I know this could be a symptom of a sporadic internet connection issue, but I really don't think that's the case. I have a 15mb internet connection, and I play everything from VUDU HDX, Netflix HD, etc. with no issues. I also have 2 other 622s in bedrooms, and neither of them have any problems streaming the same movies at the highest quality.

Has anyone else recently started experiencing issues like this with a 722? Perhaps a recent firmware update?

If nothing else, I'd prefer to just forcefully set the next-best quality level as the desired streaming quality and at least that way it wouldn't keep trying to go up to the highest. Is that possible?

I have the same problem with my 722. It is annoying.
?

 

[dennispap]

Mine is connected thru wifi with the dish wifi adapter.

 

[fuzzfacefrombboard]

Same problem with the Hopper. Hardwired Ethernet to it.

Posted Using The New SatelliteGuys Reader App!

 

[gadgtfreek]

Yepp, Ill never buy any more VOD with the Hopper until they fix that. It's idiotic to have variable quality streaming on a device with a HDD that can just download the entire file at full quality...

 

[TNGTony]

I have the same problem with my 622. I thought it was the connection, but I had a diagnostic running on the router while I streamed a program and I had plenty of bandwidth headroom so that was not the problem.