IMHO V* is no threat to the other rivals and never was. They had a chance to be a threat, but made poor decisions.
I believe everyone has a right to their opinion and I'm not defending anybody, but D* and E* both have a better customer base and more $$ to be able to offer better services now and in the future. V* had (maybe still does) a chance to take control of the market with HD, but by teaming up with Sears (bright idea), having not so great equipment (thanks Moto), using HQ install companies (I'll Never Say That Awful Lousy Lame Service that's Incorporated), and the lack of locals, they lost their chance of stealing those customers or even retaining some that have switched over to them.
I for one had V* after switching from D* and decided to go back to D*. Do I miss all of the the HD programming and high PQ? Of course I do (well not as much after hearing from some current V* complaints). But do I miss the pain in the a** of having to worry if I am going to lose service next week? Have to worry if the installers are coming out to fix an install situation or just "no-show"? Have to worry about if the recent S/W upgrade cause me to have to reboot all of my boxes again? Wonder when DVR is coming out (I was told early Mar. back in Feb)? HECK NO!!!
All companies start small and face challenges from larger companies that do more. But if the marketing were done properly, the cust service were there, and they offered more to begin with other than just HD, they may have had a better chance before being eaten up by the other sharks in the ocean.
Dolan does have a great idea with HD and he is ahead of his time in that aspect, but he's done most of his better changes to V* too late in the game. Had he released more channels a few months ago or even not let his sales/cs reps let customers know when the DVR will possibly be released or released it sooner, he may have happier customers and even more new customers.
You may call me a troll or whatever, but grow up and get over it!
I believe everyone has a right to their opinion and I'm not defending anybody, but D* and E* both have a better customer base and more $$ to be able to offer better services now and in the future. V* had (maybe still does) a chance to take control of the market with HD, but by teaming up with Sears (bright idea), having not so great equipment (thanks Moto), using HQ install companies (I'll Never Say That Awful Lousy Lame Service that's Incorporated), and the lack of locals, they lost their chance of stealing those customers or even retaining some that have switched over to them.
I for one had V* after switching from D* and decided to go back to D*. Do I miss all of the the HD programming and high PQ? Of course I do (well not as much after hearing from some current V* complaints). But do I miss the pain in the a** of having to worry if I am going to lose service next week? Have to worry if the installers are coming out to fix an install situation or just "no-show"? Have to worry about if the recent S/W upgrade cause me to have to reboot all of my boxes again? Wonder when DVR is coming out (I was told early Mar. back in Feb)? HECK NO!!!
All companies start small and face challenges from larger companies that do more. But if the marketing were done properly, the cust service were there, and they offered more to begin with other than just HD, they may have had a better chance before being eaten up by the other sharks in the ocean.
Dolan does have a great idea with HD and he is ahead of his time in that aspect, but he's done most of his better changes to V* too late in the game. Had he released more channels a few months ago or even not let his sales/cs reps let customers know when the DVR will possibly be released or released it sooner, he may have happier customers and even more new customers.
You may call me a troll or whatever, but grow up and get over it!