Button to get to other Hopper missing

[Dacar92]

Anyone know where it went? After the update last night this button is missing and I cannot access recordings from our other hopper. Through the menu then the Home tab I can see that that the channel I want is on the other DVR but I can only watch it live, not from the start. Any tips?

Thanks

 

[DISH Support]

Anyone know where it went? After the update last night this button is missing and I cannot access recordings from our other hopper. Through the menu then the Home tab I can see that that the channel I want is on the other DVR but I can only watch it live, not from the start. Any tips?

Thanks

Hey Dacar92, if you haven't yet I would try resetting both Hopper as well as ensuring that all wiring at both receivers is hand tight.

-Rosita L