Box reboots several times a week

[bmf911]

When watching HD locals.

1. been through 3 boxes
2. changed hdmi to tv and coax cable in attic
3. tried power strip, apc battery back up, straight to receptacle and now Belkin Home Office 375VA UPS - 375VA 200W - 15.
4. changed coupling in attic.
5. technichians checked dish, lnb, wiring, box..., to no avail

Anybody found a resolve, i've seen this posted before?

 

[rcdallas]

My 622 has been rebooting itself every now and then... I tink it just a software issue.

 

[Edgar_in_Indy]

My 622 has been rebooting itself every now and then... I tink it just a software issue.

My 622 has also never been completely stable. I don't think I have a bad box, I think that the software is just a little buggy.

 

[bmf911]

what is the current software version? both of mine has l602.

 

[rcdallas]

I'm in a area that has been given the recent L616... my 1/2 brain engineer inside me thinks you should have at least L614. Try doing this...

Menu 6-1-1, goto sat 119 let it lock on, then hit the power button to turn it off... give it a few minutes and maybe it'll download current software.

 

[ryotgz]

what is the current software version? both of mine has l602.

l602 is the current version for the VIP612. Is that what you have?

 

[bmf911]

yes. i have l602. i may try to force the update... just for kicks

 

[Bear Paws]

yes. i have l602. i may try to force the update... just for kicks

Just answered your PM. Not much help there.

Mine stopped rebooting with a new box (after 3 or so STbs) for about 2 months or so. All the others would last about a few weeks give or take and then start doing it about 3-4 times a day or more.. UNTIL ...Yesterday.... its Baaaaack. Once on my wife. I have latest and greatest update.

I'm starting to wonder if its the HDMI , I don't know how ( but The TV and DVR does talk each other,.... I think) is the cause. Its hooked via HDMI to a 62" Mits DLP. This is ridicules that I have to do this but Right now I'm backing up all my DVR timers Like "24", NCIS and the Unit on my kitchen SD DVR. ( forgot the number and too lazy to go look.

Now the hard drive on the 622 is hissing, popping and going blank.. It was on 10 min delay (paused) for the Steelers game and it went crazy. I fast forwarded to about 3 Min from "live" and it settled down. Now granted I was on OTA (because the PQ is so much better than SAT) and at first when it started break up a bit I thought it was the snow. Yeah.. its snowing again here in Ct. I want my global warming back... Any ways the way it was hissing and popping is not weather. I have seen plenty of rain/snow/cloud fade,. Its nothing like this..

 

[bmf911]

Rats, this started again. Call dn with no luck, go through the nightmares of the level 1 support...., been there, done that. Guess I'll dump the dish and call up direct. And I do so love my dvr.

 

[8bitbytes]

The 612 seems more prone to problems. Ask for a 622 or 722 in replacement and see if the problem clears up.