BB Blu-rays - Bad sectors on purpose?

[wilme2]

I have had three Blockbuster Blu-rays in a row that would not read and play properly. I have three different Blu-ray players, and all three discs had trouble on all three players to the point it either wasn't worth watching, or I had to completely skip a chapter. Playing in on my PC confirmed unreadable sectors, and also that the discs all were rental-specific presses of the discs. (Title when loaded in PC blu-ray drive all had "rental" somewhere in the name.)

Now one bad disc, or maybe two in the course of two months, I understand. But three-in-a-row? I think they are purposely putting sad sectors in to prevent pirating, but it is clear this is really impacting stand-alone Blu-ray and the legitimate user experience.

I was already tired of Dish, due to my many 622 failures over the past few years, but this might push me over the TV provider ledge after approx 12 years.

 

[Mochuf]

I have had three Blockbuster Blu-rays in a row that would not read and play properly. I have three different Blu-ray players, and all three discs had trouble on all three players to the point it either wasn't worth watching, or I had to completely skip a chapter. Playing in on my PC confirmed unreadable sectors, and also that the discs all were rental-specific presses of the discs. (Title when loaded in PC blu-ray drive all had "rental" somewhere in the name.)Now one bad disc, or maybe two in the course of two months, I understand. But three-in-a-row? I think they are purposely putting sad sectors in to prevent pirating, but it is clear this is really impacting stand-alone Blu-ray and the legitimate user experience.I was already tired of Dish, due to my many 622 failures over the past few years, but this might push me over the TV provider ledge after approx 12 years.

I've been getting discs from BB since October of last year and I've only had one disc in all that time that wouldn't play at all. Any other time, all I had to do was spray a little "eye-glass" cleaner and wipe dry, and the problem went away. I usually get two discs a week too (BB in-store trade-ins).

 

[jerryez]

I have had three Blockbuster Blu-rays in a row that would not read and play properly. I have three different Blu-ray players, and all three discs had trouble on all three players to the point it either wasn't worth watching, or I had to completely skip a chapter. Playing in on my PC confirmed unreadable sectors, and also that the discs all were rental-specific presses of the discs. (Title when loaded in PC blu-ray drive all had "rental" somewhere in the name.)

Now one bad disc, or maybe two in the course of two months, I understand. But three-in-a-row? I think they are purposely putting sad sectors in to prevent pirating, but it is clear this is really impacting stand-alone Blu-ray and the legitimate user experience.

I was already tired of Dish, due to my many 622 failures over the past few years, but this might push me over the TV provider ledge after approx 12 years.

Dish doesn't make the disc. They are the same quality disc that Netflix gets. If its what you claim, you should be mad at the studios. They own the rights.

 

[KAB]

Did you bother to try cleaning the discs?

 

[videonex]

I had similar problems with ALL blu-ray disks from BB for a while. Recently they seem to be OK. DVDs were never a problem. Cleaned disks, cleaned player, updated player firmware, all to no avail. Had been using netflix for about 2 years prior and only had one bad disk along the way. QC at BB compared to NF is not as good. But for now, the price is right.

 

[wilme2]

Did you bother to try cleaning the discs?

Of course.

 

[wilme2]

I had similar problems with ALL blu-ray disks from BB for a while. Recently they seem to be OK. DVDs were never a problem. Cleaned disks, cleaned player, updated player firmware, all to no avail. Had been using netflix for about 2 years prior and only had one bad disk along the way. QC at BB compared to NF is not as good. But for now, the price is right.

Glad to hear I am not the only one. Got a resend of the third one, and it played fine. Quality control does seem to be the issue. Agree with you on price - because I already had platinum HD...

 

[GaryPen]

I haven't had any playback issues with BD's from BB. OTOH, I had a number of BD's from NF that gave me trouble.

On second thought, The Help BD I got from BB has huge teeth marks. But, I'm pretty sure it was my dog, not BB. Fairly sure.

 

[odbrv]

I am having the same problem with BluRay discs from BB . 2 out of 4 have come with bad sectors. I tell them the problem on the web and I get a responce that they will not send me another copy immediately because I have been flagged as a too many problems customer. To get the same film again I must add it to my queue and make it 1st again. What a business., they send you unuseable discs and then flag you as the problem.

 

[fuzzfacefrombboard]

Out of the 32 discs from BB @ home I have received, I have had zero issues.

 

[jerryez]

Of the 46 that I have received from BB@H, I have had zero issues. Unless you count one that took four days to reach me instead of the normal two days.

 

[odbrv]

Are those having no problems getting BluRay? I have had 2 of 4 be bad. I have had no problem on my BluRay player with purchased BluRays or 3d BluRays.

 

[JFaber99]

I get BluRay discs and 1 out of 4 have issues. We have a Samsung, Sony, and Vizio player and the problems appear on all three devices. Rarely when I get a disc with issues from NF, I can get it to at least play on one or two devices.

Saturday I got my first broken disc from BB and went to the website to report it (like I do with NF) and the report issue button was missing. I ended up leaving a message, but no response yet.

 

[Coach Knight]

I got 75+ Blu-ray during my subscription time had issues with one, or maybe it was two. Very small percentage of total discs I had were problematic. Local store actually let me just switch one without using my "exchange".

 

[wilme2]

Another bad one. Got about 4 in a row with no issues...

 

[ohioankev]

I've had a few issues with some blu rays not playing the last two minutes of a given chapter but the last three or four movies i've gotten have played through beginning to end w/o issues. Now I sent out a movie on Tuesday and blockbuster still hasn't sent me an email saying they've received it. It could have gotten lost in the mail or some screw up in Cleveland, anyways i'm about ready to remove 2nd Disc, and 3rd disc from my account and save $120/year.

 

[jevans64]

I've rented about 60 titles so far from BB and had three unplayable Blu-Ray discs that I had to send back for replacements. ALL of the discs had manufacturing defects that the rental places, like BB and NetFlix, have no control over. You'll have to contact the folks that actually make the discs. The four big players are Technicolor, Deluxe, Cinram, and Sony DADC. I worked for one of those company for over 14 years and know exactly what to look for as far as physical defects go and reported it to BB. One of the discs wasn't metalized correctly and you could actually see through the disc, more than usual, when holding it up to a light source. Makes playing it real hard since a lot of the studios have gone cheap and don't use a white base coat under the offset print. A lot of the discs I have only use a single color with knockouts for the movie title, etc. The manufacturers only test for reflectivity during the start of a run and rely on the machine's inspection system to weed out the ones that fail for reflectivity and stamper defects. If something happens in the metalizing process during a run some of those bad discs can get through. Same thing with a piece of polycarbonate getting in the stamper or during the application of the protective coating. Making a Blu-Ray is a PITA and probably 30% of them end up in the garbage compared with only 1% or 2% for a DVD.

 

[JFaber99]

The failure rate percentage just went up for me. My last four Blu-ray disc from BB had issues, but the last four from Netflix had zero issues. Now I just add the movies to both. The BB disc will show up first, but probably will not play. If it wasn't for the TV channels I would drop BB.

 

[odbrv]

I am now 3 bad out of 8. It is also interesting that the discs we get from BB don't have the extras that purchased discs have.

 

[navychop]

Studios are moving to that model, to encourage more purchases.