Got me to, guess they just REALLY love DLB. IMHO, just say bye to the folks and let it go, not worth going into it anymore.
I dont knock anyone who really loves a feature and feels left out when its left out. But there are workarounds to it and there were serious flaws and lacking things in the HR10-250 too. I loved that unit but there were definite things I wanted to change or fix in it. But it didnt stop me from enjoying all the benefits of the unit or with some of the new ones in the HR20. To each their own.