anyone know how i can contact sprint ceo's office

[iceturkee]

and i'm not talking the basically bogus dan @sprint.com

i have an issue and i got no where with them on the phone thursday. when i called, i asked to be transferred to retention. but everyone i spoke with was wither not from this country or spoke so fast i couldn't understand. this was after i politelty told them i'm hearing impaired.

this is my issue. i had a brief service interuption wednesday because sprint claims they tried two times to post my payment to my account and the bank declined. i have a new account and used my checking account/routing numbers to pay my bills last week. brighthouse and directv received their money with no incident.

i received an email last week from sprint, conferring the amount was posted to my account. my beef is that sprint didn't notify me to tell me there was a problem, like most reputable companies would do. my account is stellar and this was the first incident.

i was told thursday morning that sprint's policy is to cut off your service first and then ask questions, with no warning. i can't tell you how livid that made me.

i already told them i refuse to pay any late fee and i probably will cancel my service with them when i get my next va check.

any suggestions or am i just barking up the wrong tree? thanks.

 

[Eva Greczkowski]

I found this list, hope something works for you.

GARY FORSEE-CEO (703-433-4040) FAX 703-433-4352

Angelino, Mark - SBS Executive | 703-433-4440 | mark dot angelino at sprint dot com | VARESP0501 - 549 | NX9733 - 00100


Fleming, Denise Russel - Director | 703-592-5536 | denise dot r dot fleming at sprint dot com | VARESP0501 - 575 | 01532

Foosaner, Robert - Govmnt Affairs | 703-433-4144 | robert dot foosaner at sprint dot com | VARESP0503 - 561 | NX1785 - 00100

Garcia, John - Cable JV Sprint Only | 913-794-1393 | john dot a dot garcia at sprint dot com | KSOPHF0302 - 3A603 | 18900

Giarraputo, Joy - Assistant | 913-794-1501 | joy dot e dot giarraputo at sprint dot com | KSOPHF0410 - 4A421 | 00937

Hill, Christie - Corporate Governance | 703-433-4216 | christie dot hill at sprint dot com | VARESP0513 - 503 | NX1289

Kelly, Tim - Chief Marketing Officer | 913-794-1670 | tim dot kelly at sprint dot com | KSOPHF0410 - 4A103 | 10000

Kennedy, Leonard - Corporate Legal | 703-433-4274 | len dot kennedy at sprint dot com | VARESP0513 - 502 | NX1209

Land, Meghan - Office of the CEO | 703-433-4094 | megan dot land at sprint dot com | VARESP0507 - 5030 | NX1652 - 10500

Price, Sandy - HR Executive | 913-794-1001 | sandra dot j dot price at sprint dot com | KSOPHF0310 - 3A127 | 00895

Saleh, Paul Office of CFO | 703-433-4436 | paul dot saleh at sprint dot com | VARESP0512 - 583 | NX0974 - 00100

Walker, Kathy - Chief Network Officer | 913-794-4000 | kathy dot a dot walker at sprint dot com | KSOPHF0310 - 3A377 | 01263

West, Barry - Chief Technology Officer | 703-433-4578 | barry dot west at sprint dot com | VAHRNF0401 - 4070 | NX5901 - CTO00100

White, Bill - Corporate Communications Executive | 913-794-1099 | bill dot white at sprint dot com | KSOPHF0310 - 3A103 | 00089

Russ McGuire, VP of Corporate Strategy, at
russ.s.mcguire@sprint.com

Jeff Clemow Business Marketing
jeff.w.clemow@sprint.com

 

[grydlok]

I found this list, hope something works for you.

GARY FORSEE-CEO (703-433-4040) FAX 703-433-4352

Angelino, Mark - SBS Executive | 703-433-4440 | mark dot angelino at sprint dot com | VARESP0501 - 549 | NX9733 - 00100


Fleming, Denise Russel - Director | 703-592-5536 | denise dot r dot fleming at sprint dot com | VARESP0501 - 575 | 01532

Foosaner, Robert - Govmnt Affairs | 703-433-4144 | robert dot foosaner at sprint dot com | VARESP0503 - 561 | NX1785 - 00100

Garcia, John - Cable JV Sprint Only | 913-794-1393 | john dot a dot garcia at sprint dot com | KSOPHF0302 - 3A603 | 18900

Giarraputo, Joy - Assistant | 913-794-1501 | joy dot e dot giarraputo at sprint dot com | KSOPHF0410 - 4A421 | 00937

Hill, Christie - Corporate Governance | 703-433-4216 | christie dot hill at sprint dot com | VARESP0513 - 503 | NX1289

Kelly, Tim - Chief Marketing Officer | 913-794-1670 | tim dot kelly at sprint dot com | KSOPHF0410 - 4A103 | 10000

Kennedy, Leonard - Corporate Legal | 703-433-4274 | len dot kennedy at sprint dot com | VARESP0513 - 502 | NX1209

Land, Meghan - Office of the CEO | 703-433-4094 | megan dot land at sprint dot com | VARESP0507 - 5030 | NX1652 - 10500

Price, Sandy - HR Executive | 913-794-1001 | sandra dot j dot price at sprint dot com | KSOPHF0310 - 3A127 | 00895

Saleh, Paul Office of CFO | 703-433-4436 | paul dot saleh at sprint dot com | VARESP0512 - 583 | NX0974 - 00100

Walker, Kathy - Chief Network Officer | 913-794-4000 | kathy dot a dot walker at sprint dot com | KSOPHF0310 - 3A377 | 01263

West, Barry - Chief Technology Officer | 703-433-4578 | barry dot west at sprint dot com | VAHRNF0401 - 4070 | NX5901 - CTO00100

White, Bill - Corporate Communications Executive | 913-794-1099 | bill dot white at sprint dot com | KSOPHF0310 - 3A103 | 00089

Russ McGuire, VP of Corporate Strategy, at
russ.s.mcguire@sprint.com

Jeff Clemow Business Marketing
jeff.w.clemow@sprint.com

Those are old

 

[grydlok]

and i'm not talking the basically bogus dan @sprint.com

i have an issue and i got no where with them on the phone thursday. when i called, i asked to be transferred to retention. but everyone i spoke with was wither not from this country or spoke so fast i couldn't understand. this was after i politelty told them i'm hearing impaired.

this is my issue. i had a brief service interuption wednesday because sprint claims they tried two times to post my payment to my account and the bank declined. i have a new account and used my checking account/routing numbers to pay my bills last week. brighthouse and directv received their money with no incident.

i received an email last week from sprint, conferring the amount was posted to my account. my beef is that sprint didn't notify me to tell me there was a problem, like most reputable companies would do. my account is stellar and this was the first incident.

i was told thursday morning that sprint's policy is to cut off your service first and then ask questions, with no warning. i can't tell you how livid that made me.

i already told them i refuse to pay any late fee and i probably will cancel my service with them when i get my next va check.

any suggestions or am i just barking up the wrong tree? thanks.

danhesse@sprint.com last time I used it I got it very quick response.

 

[iceturkee]

thanks eva but that is an old list. gryd, when was the last time you sent emal to that address? thanks.

 

[TheForce]

One word of caution- Stop using bank # and cking account number for your auto bill payments. You are much better off using a true credit card and then paying the credit card with the bank payments. Make sure your credit card is from a different bank as your checking account.

I know it appears convoluted but the laws are designed in such a way to allow them to screw you over the way you are doing it. If you do it the way I described, you will have lots of recourse in any future disagreement. with anyone you pay directly. You will be in control and not them or your own bank or your own credit card.

I would never ever give my bank router and ck account to Cable, phone company, cell phone company, Dish Network or DirecTV or not even my existing cc companies. Instead, most banks have free bill pay where you can have them send a bank check to pay your bills.
This puts you in control. They won't even have your numbers off the check as they would if you wrote out your own check. The way you are doing it puts the people you owe money to in control of not just what you think you owe them but everything you have that they wish to take without even advising you. In addition, the law is quite clear on this; you will have just 48 hours to contest an incorrect charge on your account if you have ever given a creditor your routing number and account number for auto payments. Some banks may have their own rules but one thing is certain, they don't have to play by them and the law is not on your side.

 

[grydlok]

thanks eva but that is an old list. gryd, when was the last time you sent emal to that address? thanks.

a few months ago. It wasn't on a published list.