I almost switched to direct because I am missing the NHL games and national geographic on Dish. I worked out an agreement with direct and was promised 1 whole house DVR, and 4 HD receivers as well as $29 off for 1 year and some other $5 off for 6 months and $10 off for a year things. I was getting the choice ultimate. I found out and correct me if I am wrong that the fox network was only in SD unless I joined the premier pack. So instead I was going to get the sports Pac for $13 and get fox sports in HD there. I was pretty happy with the deal , my 1st contract with them petard out because they took away their promises ( bait and switch ) so I cancelled and work out this second deal as I described above. Installation was suppose to be today, when I went back to make sure fox sports was indeed in HD in the sports pack the guy ( Peggy, if you know what I mean ) started re-reading my contract and all sorts of differences appeared . 4 HD receivers went to 1 HD and 3 SD and the other $5 and $10 off things were questionable. This was the second contract and I even printed out the agreed offers by email and they said they would not give me the original offers so after dealing with this for hours I said I AM OUT!. I have 3 months left on my dish contract and am pleased with dish except for the fox situation. I am warning some potential new direct customers here and was wondering if anyone else here didn't get what was agreed upon when your systems were installed. I haven't completely given up on direct but if you asked me that a few days ago I would of told you that I would never do business with them again.