It is simple that Dish does not want new customers coming for BBMP and find out that the 922 they ordered does not work. Now they get the 722 which does work.
As of 11/3 the ViP922 upgrades were temporarily suspended. DISH Network is working to add Blockbuster Movie Pass functionality to this receiver, and we will resume ViP922 upgrades once the software update is available.
We do not have an ETA as to when the 922 will be available again, or when the software update will be available for it.
Thank you for your understanding
Who jumped all over Matt??? Not seeing it.Thanks for the info Matt. It's a shame some people jump all over you when you are just keeping us informed
We can still replace 922's that fail without having to wait for the updated software
Hi rob13 and to Sat Guys. The ViP922 has been removed for the DISH Network upgrade options temporarily due to a delay in the software upgrade for the Blockbuster Movie Pass. If you would like to send me your account information in a PM, I can inform you when it has been restored as an option and see what I can do about the upgrade promotion you qualify for. Just let me know, thanks!As of today the CSR still said the 922 is temporarily not available for upgrade. And I would have to pay a $100 upgrade plus 2 year contract to go from the 625 to the 922.
As of today the CSR still said the 922 is temporarily not available for upgrade. And I would have to pay a $100 upgrade plus 2 year contract to go from the 625 to the 922.
I've had the 922 since the beginning, if you want vanilla, get the 722K...I have one of those too.Since you are new around here, do some searching about the 922. You might not want to have one. Most people here would not.
Hi rob13 and to Sat Guys. The ViP922 has been removed for the DISH Network upgrade options temporarily due to a delay in the software upgrade for the Blockbuster Movie Pass. If you would like to send me your account information in a PM, I can inform you when it has been restored as an option and see what I can do about the upgrade promotion you qualify for. Just let me know, thanks!
As of today the CSR still said the 922 is temporarily not available for upgrade. And I would have to pay a $100 upgrade plus 2 year contract to go from the 625 to the 922.
I have a 922, have had it since the day they came out. The only thing I feel I am getting out of it right now is the record time. The extra money per month just isn't worth it when my 722+sling+extension HD is doing more and performing better then it is. I would love to replace it with another 722k but I feel that I would have to play the "cancel" game to get what I want and not be charged out my butt lol. Anyone have any thoughts on this? I just hate having to call and argue with them just to be happy with my service.
I've had dish since 96. I have been installing, servicing, upgrading, and training it in the field for 8 years as well. I'm sure I can get what I want but like with everything else there's a cost. Nothings free and to get what I want without any strings attached I know it's going to be a difficult task. I deal with them EVERY day. Some days are good and some bad. I guess I'm just upset because of the whole process I have to go through to take care of it. Transfer to this person, transfer to that person. Gets old. And I'm paying extra money for a receiver that is not giving me 100% of what it can do. Yea, I'll have a 813 when it comes out but until then......356B said:If you want to get off the 922 there shouldn't be an issue. Since you've had it since they came out your 2 year contract is over. From the sound of it the 922 is in some weird limbo mode, they may want to give out 722K's?.
If I were you I would contact Ray C. or any other DIRT rep. and tell them (private message).
I don't get the "call and argue" comment, I have been a Dish customer since the Big Dish Echostar days, I've never had an argument with anyone, in fact I've found them to be agreeable and helpful, maybe I just got lucky though. If you're not happy let them know.
As of 11/3 the ViP922 upgrades were temporarily suspended. DISH Network is working to add Blockbuster Movie Pass functionality to this receiver, and we will resume ViP922 upgrades once the software update is available.
We do not have an ETA as to when the 922 will be available again, or when the software update will be available for it.
Thank you for your understanding