Well the new one seems to work ok, I backed up everything into THREE remotes, well anyway he finished the install and everything kept cancelling the program guide download. So I go to put everything back in from the remote NO GO. Im ready to have a coronary (SP) Im like dear god I have to put every thing back in manually. So after trying for about 10 mins I'm like maybe the guide data needs to be in there before it will restore so I unplug the darn thing and plug it back in and download the guide data and then perform the restore from the remote and worked exactly as it should have. YEA!!!!!!!!!!! Didn't lose anything, So to people with 922's you must have the guide data downloaded before you preform a restore from the remote control.
edit I did the three remotes because you have no idea what the tech guy is going to do to your remote or screw it up and preform the practice backwards and delete everything you saved so I don't take chances, Mine didn't even know you could back up you box into your remote this time so be careful when handing them your remote. They may know how to install them but 2 out of 3 do not know that much about your box and how to use alot of its features I have found. Not to say that I am some Dish Network Guru because I am the farthest away from that, but I play with my box alot more then they do.