771 error on new SWM 5 dish but get all channels on old SD dish.

[northpointe]

Bought a new slimline 5 HD SWM directv dish to replace old SD dish which works fine. I used a Tracker Light meter to find 101 and 119 both which meter showed locked. I tried setup in Florida and worked fine but in Canada getting a 771 no signal error even when meter locks on to both Satellites. It will download guide to about 97% then gives 771 error.
I have 3 way splitter and 21 volt power supply hooked up
any help would be appreciated. Could I have it on wrong satellite?
using meter readings - L- 101.0W, F - 12428, S - 20000, Lo - 11250, LNB - 13V, 22K - off
and L- 119.0W, F - 12603, S-20000, Lo - 11250, LNB 13V, 22K - on
My PVRs are HR23 - 700

 

[raoul5788]

to Satelliteguys!

I'm guessing you aren't pointed at the correct satellite. You need to use the 101 satellite. BTW, the three way splitter doesn't sound like it's Directv approved. Is there a model number on it?

 

[HIFI]

What receiver are you using? is it swm compatible?

 

[northpointe]

Hi Chip - are 101 and 101.0W different satellites? Sat Pro sold me the dish and meter and they helped me program the meter on the phone with the info I posted above

 

[northpointe]

Worked in Florida when I hooked it up last week- it is PVR HR23 - 700 and has Tuner 1 (SWM2) on back tuner 1 input

 

[raoul5788]

They are the same satellite. You did change the elevation and skew from the Florida settings, yes?

 

[northpointe]

Hi - splitter - has SWM and Directv logo - 2 - 2150 MHz MSPLIT4R1 - 03
thats all the writting on it - 4 outputs (one is for 21V power supply)

 

[raoul5788]

Ah, so it's a four way splitter, not a three way. That's what threw me off.

 

[northpointe]

Yes - Dishpointer.com shows for my location which is Lat 43Deg, Long -81Deg
Elevation - 36 Deg, Az (mag) - 217, LNB skew - 70.1 Deg

 

[raoul5788]

Assuming nothing wrong with the equipment, you need to be patient and go through the setup again. Make sure the mast is plumb, double check your settings for elevation and skew, point the dish at 217, then slowly move the dish a little at a time, giving time for the dvr to register signal strength changes, and see what happens. Good luck, don't give up!

 

[ZandarKoad]

Don't use a meter when peaking the dish. Use your receiver. Or just PM me.

 

[twizt3dsist3r]

Well if your using the correct meter, you can peak a dish perfectly.

Sent from my PG06100 using Tapatalk 2

 

[satinstallerguy]

You can find your zip code in the document and set your elevation and tilt to the correct settings on the dish and then get azimuth for pointing . hope this helps.

http://forums.directv.com/pe/RepositoryFileDownloadServlet/10339842/KaKu_job_Aid.pdf