He is not asking for free locals. He is using the OTA tuner in his 722K for local programming. He is annoyed that he has to pay for sat locals just to receive guide info for the OTA locals. And, his being annoyed is completely justified.
722k Programming Guide for Over-The-Air
- Thread starter seanavent
- Start date
- Latest activity Latest activity:
- Replies 40
- Views 6K
One reason is to detect account stacking. Another reason is to inform Dish when you order a PPV event, so they can bill you for it.
OTA Locals and tv2 connection fee.
Dish networks OTA inputs dont pass through [ame="http://en.wikipedia.org/wiki/PSIP"]Program and System Information Protocol - Wikipedia, the free encyclopedia@@AMEPARAM@@/wiki/File:MPEG_Transport_Stream_HL.svg" class="image"><img alt="" src="http://upload.wikimedia.org/wikipedia/commons/thumb/b/ba/MPEG_Transport_Stream_HL.svg/400px-MPEG_Transport_Stream_HL.svg.png"@@AMEPARAM@@commons/thumb/b/ba/MPEG_Transport_Stream_HL.svg/400px-MPEG_Transport_Stream_HL.svg.png[/ame]which is what carries the guide information through digital signal thats why you must subscribe to dish locals in order to get guide info. Thats why you'll notice even though your subscribed to local package there are still channels that will say "digital service" thoses are the channels dish does not cary.
Also dish does not require you to plug in phone line they just give you $5 discount if you do. Main reason is if you do have either of these hooked up it provides them with certain settings on your receiver like tv2 modulater setting....so that if you have to call in because your tv2 is snowy they already know what channel it needs to be on which saves them alot of money in staffing.
Look at it this way your receiver controls 2 tv's which if you went to direct tv you would need an additional receiver which they would charge you an additional $5 for.
Dish networks OTA inputs dont pass through [ame="http://en.wikipedia.org/wiki/PSIP"]Program and System Information Protocol - Wikipedia, the free encyclopedia@@AMEPARAM@@/wiki/File:MPEG_Transport_Stream_HL.svg" class="image"><img alt="" src="http://upload.wikimedia.org/wikipedia/commons/thumb/b/ba/MPEG_Transport_Stream_HL.svg/400px-MPEG_Transport_Stream_HL.svg.png"@@AMEPARAM@@commons/thumb/b/ba/MPEG_Transport_Stream_HL.svg/400px-MPEG_Transport_Stream_HL.svg.png[/ame]which is what carries the guide information through digital signal thats why you must subscribe to dish locals in order to get guide info. Thats why you'll notice even though your subscribed to local package there are still channels that will say "digital service" thoses are the channels dish does not cary.
Also dish does not require you to plug in phone line they just give you $5 discount if you do. Main reason is if you do have either of these hooked up it provides them with certain settings on your receiver like tv2 modulater setting....so that if you have to call in because your tv2 is snowy they already know what channel it needs to be on which saves them alot of money in staffing.
Look at it this way your receiver controls 2 tv's which if you went to direct tv you would need an additional receiver which they would charge you an additional $5 for.
Last edited:
Most satellite and cable companies don't use the PSIP info broadcast by the provider. PSIP info is inconsistant and does not always go out in advance of the schedule very far. E*, D*, and cable companies pay companies to put together their guide systems whether it be Tribune, TVGuide, etc. That's what my cousin does for a living. So companies do pay for the guides that are able to go out 9 days.
You have been given several reasons why E* charges the $5. It has been discussed many times before. The main reason is that they are able to run two TV's, so it is a second receiver. Charlie himself has said this on the chats when asked this. A second receiver additional fee is $5-$7 depending on the receiver. The dual tuners are the only receivers that are required to be connected to the phone line or they incur the $5 fee. There is no requirement to hook a 311, 501, 211 to the phone line. Although they would like you to to prevent account stacking, etc. Plugging into the phone line will also help prevent audits.
S~
Dish does not use the info that comes from the DTV signal, mainly because, as has been pointed out, it goes out only 36-48 hours. They along with other providers pay other companies to compile this info out over a week. We had folks on here complaining that the EPG didn't go out far enough to pick a program that wasn't airing for a month, imagine if you only could go out a day and a half! Bottom line, if you want EPG info for OTA, you have to pay $5 a month. You can record anything you want for free, you just won't have EPG info. If you don't like it and are within your 30 days, cancel. There's nothing secret here!
Thanks to all for the information. It's much more than Dish has been able to provide me with. Part of my frustration was that Dish advertises a price and in my view anything above that price is a surcharge, not a discount. I know nothing is secret and I never intended to say so, but the company does not make it easy to find out. For instance, I couldn't even find out what receiver I was getting before the installer came out.
OTA programming: It seems reasonable to me (maybe not others and I accept that) that even if the programming went out 36 hours and was not of the quality of the subscription service, it should still be included if it's free otherwise. Otherwise forewarn your customers of such.
The same goes for the phone line or ethernet. I didn't know I needed it until the tech guy came out. I had to spend 3 hours rerouting wiring in the house to get a phone line to the unit and although you guys have cleared the subject up quite bit, Dish still can't anser my question of why - neither could the tech.
But the 'pay or else' argument without reason seems to be the norm in the industry I guess.
Maybe if Dish had you guys working for them, they'd have many fewer complaints.
Again thanks!
Sean
If all you have is the 722k, sign up for the DVR advantage. It costs 10 bucks, but includes the locals, dvr fee, and the extra tuner on the primary receiver. No phone needed!!!
You were told
It was posted just before you ask this question it is required for 2 tuner receivers. As far as the cost for locals the provider has to pay for the service so you have to pay them for the service. Now why are you still whining about it. You have to pay the piper for what you want. If you don't pay them or you have to do things manually. That's the long & short of it. If you didn't understand that to start with then you didn't do any research.
It was posted just before you ask this question it is required for 2 tuner receivers. As far as the cost for locals the provider has to pay for the service so you have to pay them for the service. Now why are you still whining about it. You have to pay the piper for what you want. If you don't pay them or you have to do things manually. That's the long & short of it. If you didn't understand that to start with then you didn't do any research.
The 722 is a SATELLITE box, not an OTA box. Dish cites economics for this decision to require subscription to LIL for OTA EPG info. This has been Dish's official line for years! Scott can confirm this.
However, Dish does have an OTA DVR solution for you: The My TV Pal DVR comes with NO monthly fees and you get what you want: a FREE OTA guide and the ability to record digital OTA in HD and play it back in HD. Others are correct, you didn't do your research and bought the wrong equipment. Or by a Tivo and pay $15 a month for your OTA recording and EPG info.
However, Dish does have an OTA DVR solution for you: The My TV Pal DVR comes with NO monthly fees and you get what you want: a FREE OTA guide and the ability to record digital OTA in HD and play it back in HD. Others are correct, you didn't do your research and bought the wrong equipment. Or by a Tivo and pay $15 a month for your OTA recording and EPG info.
Phone Line or Ethernet hookup
I always thought it was E's way to duly charge you for any PPV programming watched? Other than that, I'm not sure either?
I always thought it was E's way to duly charge you for any PPV programming watched? Other than that, I'm not sure either?
I agree with your complaints about fees, but the problem is Dish is not alone on this issue, EVERY business, especially SERVICES, has the stupid fees that are in the fine print or at the time of disclosures. You will not pay the sticker price on a car because there are FEES to paid never mentioned by the salesman or displayed on the sticker but added to the cost of the vehicle just before you sign on the dotted line. Buy a major appliance in some states and a FEE is added for safe disposal or recycling of such items. When we bought our new Sony TV at Sears, there were more FEES added at the register--that had to be disclosed that were never on the price display nor mentioned by the sales people until they were ringing-up the sale. Get an oil change, and in some states you are charged a fee never mentioned by the mechanic for the safe disposal of the old oil. I could go on and on.
PLEASE, Dish had fewer fees than Sears and or the telephone companies (caught charging "Taxes"--itemized as such on the bill, but were really fees that went into their own pockets) than just about any other provider of services I know. Let's not single out Dish for common, while not desirable, business practices.
PLEASE, Dish had fewer fees than Sears and or the telephone companies (caught charging "Taxes"--itemized as such on the bill, but were really fees that went into their own pockets) than just about any other provider of services I know. Let's not single out Dish for common, while not desirable, business practices.[/quote]
I only stated Dish becasue they with whom I was dealing with. I don't argue that the addition of unforeclosed fees may be common practice, but as consumers, we should strive for more and not settle for undesireable business practices. What is common is not always fair, nor acceptable to me. Disclosure is a prudent measure.
I only stated Dish becasue they with whom I was dealing with. I don't argue that the addition of unforeclosed fees may be common practice, but as consumers, we should strive for more and not settle for undesireable business practices. What is common is not always fair, nor acceptable to me. Disclosure is a prudent measure.
Hey Sean. Pay no attention to the Dishkissers. It is common knowledge that Dish is the most nickel-and-diming TV provider out there, and they have been roundly criticized for it for years and years by those without the odd emotional attachment to their TV provider that some folks display here.
You have not only every right to complain, you have every reason. Perhaps, now that Dish has been losing subs to Direct, hand over fist, they might start adopting some of D*'s more consumer friendly fee structures, which include one DVR fee per account instead of per receiver, local channels included in package price, no fee for changing service, and no add'l charge for OTA program guide info.
You have not only every right to complain, you have every reason. Perhaps, now that Dish has been losing subs to Direct, hand over fist, they might start adopting some of D*'s more consumer friendly fee structures, which include one DVR fee per account instead of per receiver, local channels included in package price, no fee for changing service, and no add'l charge for OTA program guide info.
I signed up online and it was all there, including the $5 fee if I didn't connect a phone/internet line. I even knew the receiver. It was about as simple as anything I've ordered. Maybe you didn't know enough prior.
Their equipment doesn't even pickup that data, so they can't display it on your TV. You are asking them to do something they aren't setup to be able to do. Try subscribing to the locals for 1 month (you are only out $5) and then get back to us if you like what they provide. I waited 10 months to committ to the local subscription and I love it. You are paying for a service that you normally can't get the method you are wanting. If not, just use your TV and pickup the OTA guide without going through the sat receiver. Then you'll be a happy camper.
They can afford to include the locals in the price because they jack the price up more than $5 in the package. Same is true for these other items as well.
I pay $40/month total for a ton of HD channels, local channels, DVR, HD receiver, and 2 tv output. DirectTv doesn't even come close - and I'm not on a promotional rate. I'd be paying about twice that much with D* (plus I'd need 2 receivers instead of one).
D* method: $61 base + $10 HD access + $6 DVR = $77/month. (+$5 more for HD Extra to get HDNet Movies, MGM HD, Palladia, Universal HD that I get)
I'm not gonna turn this into a D* VS E* thread. But, the standard price of D*s HD DVR package is $76. And, yes, it would cost an extra $5/mo for for Universal, MGM, C&I, etc. for a total of $81. (The almost identical HD add-on is $10 with Dish, btw.)
I'm not sure what package you have that gives you a "ton of HD". But, the equivalent E* programming would cost $88 (Classic Gold, Gold HD, PlatinumHD, Locals, and DVR fee) And, if you were to add add'l DVR's, it would be $5 for each one, unlike D*, which only charges $5 per account. (Of course, they both charge $5 for each add'l receiver, which could give E* the advantage with its dual output models.)
Dish nickels and dimes its customers to death. That's what they do. It's a fact. It may not bother you. But, it's annoying as hell to a lot of people.
Sorry gang, but I've priced both my old cable company and FiOS, and even with all the fees by all providers added up, Dish still provides more for less money. I have to say I was miserable with cable, and I don't want to pay the much HIGHER FEES at FiOS. Dish may nicke and dime, but FiOS $10's and $20's you as their fees are higher. Overall, I am happy with Dish and consider them superior to my experiences with cable. If I am so driven to complain as some do about Dish, then I would be gone in a second, as I do not give my hard earned money to any service when I can take my business to competitors. That's what I did when I felt about cable the same way some do about Dish. Why give Charlie your money?
One would presume that by the fact you are all still Dish subscribers, it follows you believe Dish to be the best provider available to you, otherwise you would show Charlie that you won't put up with his ways and take your business elsewhere. If you're still with Dish, then we can only imagine the worse things you say about Direct, cable, et al. Please share those reviews with us.
One would presume that by the fact you are all still Dish subscribers, it follows you believe Dish to be the best provider available to you, otherwise you would show Charlie that you won't put up with his ways and take your business elsewhere. If you're still with Dish, then we can only imagine the worse things you say about Direct, cable, et al. Please share those reviews with us.
