Hi, I just want to say that I'm not looking to argue with anyone. I just want to share my experience and see if any of you have had the same issue.
I had a 722 with 2 external hard drives. I'd manually switch between them when I needed to. Though slow and tedious I could move movies to and from the 722 at will and play off of the ext. HDs. I had done this to create a movie HD and a documentary HD.
I wanted a sling experience so the people at Dish convinced me that the 922 was the way to go... no loss of viewer benefits... a major improvement. I agreed because I had a new Sprint EVO and the android sling player just came out.
The install went smoothly (I don't know why they insisted on an installer... a complete waste of time and money for me). That was the last good event.
I saw the 2 USB ports and I thought "omg, I can plug in BOTH HDs". When I did they both showed up and I could switch between them. Then, my shock and unhappiness began. The improved user experience ended. I couldn't watch anything off of the ext HDs (why take that away?). Everything had to be transfered over to the 922. I attempted to transfer everything but I kept getting error messages. Most of what did transfer was corrupted. Mind you we're talking about 200 movies. Then I found out the transfer is one way thus making the benefit of the external hard drives limited, trivial, and in the long term useless. I called Dish and they said that I had been misinformed by their people and blamed me for not asking the right questions (I did and got the thumbs up answers). The manager had the balls to tell me "well, you'll never need more than one terabyte of movies.
The way the system software is configured most programs I transfer over will ultimately have to be deleted as I bump up against the 1TB limit. I can't send them back to the external drives. So, I paid $40 for a feature that they are ending for me.
I should have kept the 722 and bought a sling box but they told me that the 922 was that and all in one. When they faulted me for making the choice I was disturbed. I have been with them for over 10 years. I paid for install plus $200 for the 922 plus the added monthly costs and now I've lost some of my movies and I'm bummed that it's all been a futile waste. Their treatment of me so far has been disappointing. I love the sling player on the EVO. They're next response will determine if I end my 10+ year love affair with Dish.
Please don't crucify me if you don't agree. I'd appreciate constructive comments.
I had a 722 with 2 external hard drives. I'd manually switch between them when I needed to. Though slow and tedious I could move movies to and from the 722 at will and play off of the ext. HDs. I had done this to create a movie HD and a documentary HD.
I wanted a sling experience so the people at Dish convinced me that the 922 was the way to go... no loss of viewer benefits... a major improvement. I agreed because I had a new Sprint EVO and the android sling player just came out.
The install went smoothly (I don't know why they insisted on an installer... a complete waste of time and money for me). That was the last good event.
I saw the 2 USB ports and I thought "omg, I can plug in BOTH HDs". When I did they both showed up and I could switch between them. Then, my shock and unhappiness began. The improved user experience ended. I couldn't watch anything off of the ext HDs (why take that away?). Everything had to be transfered over to the 922. I attempted to transfer everything but I kept getting error messages. Most of what did transfer was corrupted. Mind you we're talking about 200 movies. Then I found out the transfer is one way thus making the benefit of the external hard drives limited, trivial, and in the long term useless. I called Dish and they said that I had been misinformed by their people and blamed me for not asking the right questions (I did and got the thumbs up answers). The manager had the balls to tell me "well, you'll never need more than one terabyte of movies.
The way the system software is configured most programs I transfer over will ultimately have to be deleted as I bump up against the 1TB limit. I can't send them back to the external drives. So, I paid $40 for a feature that they are ending for me.
I should have kept the 722 and bought a sling box but they told me that the 922 was that and all in one. When they faulted me for making the choice I was disturbed. I have been with them for over 10 years. I paid for install plus $200 for the 922 plus the added monthly costs and now I've lost some of my movies and I'm bummed that it's all been a futile waste. Their treatment of me so far has been disappointing. I love the sling player on the EVO. They're next response will determine if I end my 10+ year love affair with Dish.
Please don't crucify me if you don't agree. I'd appreciate constructive comments.