Have tried to use the Dish on Demand options but keep having errors. The Dish Technical Assistance help lines were no help either.
I have DSL connected through ethernet and can browse the offerings with no problem. I can also access VOD without any problem. However, when I try to view any of the other offerings, such as Dish Cinema or TV Shows, the rental confirmation appears normal but then the selection never starts. The selection shows up in My Rentals but I can never watch the selections.
A message pops up as follows:
Your rental cannot be completed at this time. Verify that your receiver is connected to braodband service or a phone line and try your rental again. If you are still unable to rent this title, contact Customer Service at 1-800-333-DISH.
However, when I go under Diagnostics and perform Connection tests, both broadband and phone connection are ok. Even when I run analysis, it comes back ok.
Could this be a technical issue with my particular 722 or is this a problem others have experienced? Anyone have any suggestions?
I have DSL connected through ethernet and can browse the offerings with no problem. I can also access VOD without any problem. However, when I try to view any of the other offerings, such as Dish Cinema or TV Shows, the rental confirmation appears normal but then the selection never starts. The selection shows up in My Rentals but I can never watch the selections.
A message pops up as follows:
Your rental cannot be completed at this time. Verify that your receiver is connected to braodband service or a phone line and try your rental again. If you are still unable to rent this title, contact Customer Service at 1-800-333-DISH.
However, when I go under Diagnostics and perform Connection tests, both broadband and phone connection are ok. Even when I run analysis, it comes back ok.
Could this be a technical issue with my particular 722 or is this a problem others have experienced? Anyone have any suggestions?
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