I wanted to put a thank you in somewhere to Robby at WSI. just like trying to find sats aren't perfect, even products sometimes might not come perfect from the manufacturer. In comes Robby. my 1 lnb arm wasnt manufactured in the same way the others were. Robby got a new one to me right away. Immediate response and fix. He has helped me with questions and also product support before. He has been there before, during, and after the sale. I am overly impressed with the professionalism and commitment to stand behind his products. Thank you Robby and your staff for another job well done