I just spent the week with a friend in colorado who has a 625 and I helped him set up many timers. When i came home i decided i would set up my new 522. here's the problems i am having.
click record on a show in the guide (The Simpsons. it's on in reruns twice a day weekdays, and new episodes on Sunday, all on fox). I set it to record new episodes only. the expected behavior: it sets ALL episodes to record, but then skips (puts a cross through them in the schedule, and an "x" in a circle on the guide) all except for sunday ay 7:00 and 7:30 which are both marked as new in the guide. (i checked) the ACTUAL behavior was as follows. The 2 wednesday and 1 of Thursday's episodes actually hit the schedule as skipped and only 1 of Sundays (7:00) was set to record. ALL other episodes of The Simpsons on that channel do not even show up as skipped in the schedule. they don't even show up at all.
I went to check on the previous recordings my wife had set up "all episodes" for "Survivoralau". I went and looked at the timer and much to my shock the schedule was empty. It did not have thursday nights episode which i checked to make sure was going to be aired and it is in the guide.
Are these known issues? would dish honor my request to swap a 522 for a 625? I know they are actually the same machine, both hardware and software (other than hard drive size) but I had such a good experience with my friend's 625 working exactly as it was supposed to (refreshing when dealing with echostar hardware) and now my 522 just doesn't work right.
click record on a show in the guide (The Simpsons. it's on in reruns twice a day weekdays, and new episodes on Sunday, all on fox). I set it to record new episodes only. the expected behavior: it sets ALL episodes to record, but then skips (puts a cross through them in the schedule, and an "x" in a circle on the guide) all except for sunday ay 7:00 and 7:30 which are both marked as new in the guide. (i checked) the ACTUAL behavior was as follows. The 2 wednesday and 1 of Thursday's episodes actually hit the schedule as skipped and only 1 of Sundays (7:00) was set to record. ALL other episodes of The Simpsons on that channel do not even show up as skipped in the schedule. they don't even show up at all.
I went to check on the previous recordings my wife had set up "all episodes" for "Survivoralau". I went and looked at the timer and much to my shock the schedule was empty. It did not have thursday nights episode which i checked to make sure was going to be aired and it is in the guide.
Are these known issues? would dish honor my request to swap a 522 for a 625? I know they are actually the same machine, both hardware and software (other than hard drive size) but I had such a good experience with my friend's 625 working exactly as it was supposed to (refreshing when dealing with echostar hardware) and now my 522 just doesn't work right.