5 LNB installation problems

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
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Do you have any problem with Rain Fade with Direct Tv if heavy Cloud cover or a hard rain moves in?Does your picture go out at all?
 
cookpr said:
Jesus....you got to be kidding me on all these installs!!!! I thimk most people would be saying F it and going with cable....D* needs to hurry with that slim dish, as I for one, would not be going through all that trouble to mount a dish "for them", so I can "pay them" for their service.

Thats asking an awful lot of theor customers....

The installation of the AT9 is not that big a deal. My buddy put it together and we had it up on the mast w/monopole installed and peaked in about an hour and a half.
 
adrian777 said:
Do you have any problem with Rain Fade with Direct Tv if heavy Cloud cover or a hard rain moves in?Does your picture go out at all?

We have had the new 5 LNB Ka/Ku-band antenna since last November now and have never lost the signal even though we had some severe rain storms this past winter. Since it never snows where I live, I cannot speak for that type of weather.

From a theory standpoint, the Ka downlink would be more prone to rain fade than the Ku band downlink because of the higher frequency. Rain fade can also occur during the uplink if the weather is bad at the the Direct TV facility in Colorado, L.A. or the new regional/spotbeam facilities in the eastern portion of the country.
 
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