2 hr20 dvr's ordered through customer retention

[stone phillips420]

i got 2 hr20 dvr's
multiswtich
at9 dish
2 year commitment upgrade
for $199 plus tax
install date Oct 3-2006 1-5pm cst Oct 4-2006 8-1200pm cst
through customer retention
msp market

channel pack
TC Premiere no locals - MLB EI- NFL ST PLUS SUPERFAN-NHL CI - HD PACK- DNS -Auto Pay - Service since 6/04 (2 Years 3 Months)

 

[jonkomar]

I've tried calling DirecTV, but no one wants to sell me a HR20-700 until at least the end of the month because I live in Scottsdale, AZ.

BTW, is there a direct number for customer retention?

 

[charper1]

What does Scottsdale and the end of September have to do with it?

 

[jonkomar]

The rep told me that the new HD DVR was only available in the "LA area" and they didn't expect for it to be available in Arizona until the end of this month. She did say, however, that Best Buy already had deals for the HR20 and I should call them instead. I think I'll switch to E* instead.

 

[charper1]

LOL, that "exclusive" ended like the 13th or 15th. As posted in a few threads you can buy one right online from DirecTV or from the board sponsor Robert @ VE.

 

[Jimbo]

I've tried calling DirecTV, but no one wants to sell me a HR20-700 until at least the end of the month because I live in Scottsdale, AZ.

BTW, is there a direct number for customer retention?

1-800-824-9081

 

[jselinger24]

I called retention, as well. My HR-20 is supposed to be installed next Friday. I'll be keeping my fingers crossed.

All I had to pay was $15.99 for shipping, because I own the HR10 w/ Tivo.