1000+ -- 118.75 Signal Loss

[levibluewa]

No recent changes have been made to my setup, however 118.75 has a red x. How do I determine if the problem is wiring, the DPP44 switch or a bad 118.75-119 LNB? How should I proceed in troubleshooting?



When running one of the tests I get the warning message ... fewer sats found than previously, etc....

Thanks guys.

 

[Dishman1978]

No recent changes have been made to my setup, however 118.75 has a red x. How do I determine if the problem is wiring, the DPP44 switch or a bad 118.75-119 LNB? How should I proceed in troubleshooting?

<img src="http://www.satelliteguys.us/attachment.php?attachmentid=78703"/><img src="http://www.satelliteguys.us/attachment.php?attachmentid=78704"/><img src="http://www.satelliteguys.us/attachment.php?attachmentid=78705"/>

When running one of the tests I get the warning message ... fewer sats found than previously, etc....

Thanks guys.

Since you probably don't have a meter, go to Tue switch and on the input side swap the 118.7 input cable with another, say the 129. Do a check switch, let it run thru, save and then see if the x moves with the onboard location, such as if you.swithc with 129. If 129.comes.up with x in the same spot as 118 does then it is the port on the switch (most likely) if it still reads badly on 118 when moved then you would know its narrowed down to the 118 lnb, port, or cable on that port.

Worth a shot.

 

[levibluewa]

UPDATE -- Discovered that I had to disconnect the SAT cable...Menu 6-1-1 Check Switch...run thru 38 of 38...Save Changes ... Save Fewer Sats...basically 0. Reconnected cable....

Swapped 129 into port 3 & 118.75 into port 4. Menu 6-1-1 Check Switch...run thru 4 of 4...the 129 is now on port 3 and port 4 comes up X, Transponder X, Device N.C. Could get no signal for 118.75.

Should I assume that the 118.75 LNBF is out? The 118.75 & 119 appear to be the same LNBF. As they are housed in 1 unit is it apt to cause error messages via the 119? Tis new territory for me...never had an lnbf go bad.

 

[boba]

If you don't have it buy the protection plan and get the service call for $15. After the service call is completed drop the protection plan until needed again.

 

[Dishman1978]

UPDATE -- Discovered that I had to disconnect the SAT cable...Menu 6-1-1 Check Switch...run thru 38 of 38...Save Changes ... Save Fewer Sats...basically 0. Reconnected cable....

Swapped 129 into port 3 & 118.75 into port 4. Menu 6-1-1 Check Switch...run thru 4 of 4...the 129 is now on port 3 and port 4 comes up X, Transponder X, Device N.C. Could get no signal for 118.75.

Should I assume that the 118.75 LNBF is out? The 118.75 & 119 appear to be the same LNBF. As they are housed in 1 unit is it apt to cause error messages via the 119? Tis new territory for me...never had an lnbf go bad.

Its always possible that something has caused the port on that particular lnb to go bad and not the other.

Do like boba said and get a service call, the lnb will be included if this is what is causing the issue.

 

[DasHoss]

Since you switched the cable ports on the switch its either the cable to the switch or the lnbf ( assuming nothing is wrong with the dish mount itself)

 

[TimberWolf]

what do your signal strengths look like on the other sats?
118.7 always has the lowest signal to begin with and is the first to drop if the dish is out of alignment

 

[levibluewa]

The signal to the 118.75 just one day disappeared, so I'm "fairly" certain it's a defective lnbf even though the 119 is working ok. Since I don't have a meter should I assume that with a 1000+ or 500+ dish that once you find 119 that 118.75 will show as well. Also, will the "new" 118.75-119 lnbf work, or will I need to replace it with an older version.

 

[TimberWolf]

if you use the newer one, you won't need the 44 switch unless you have more than 3 recs

 

[levibluewa]

UPDATE -- Tech Visit Result

5 years since the last tech visit when the 1000+ and DPP44 switch was installed (chimney mount) rain water seeped into the cable connectors and switch. On the 118.75 cable into the switch the copper center was missing and blue in color. Replaced the connectors and switch and all is good.