wrong firmware on Satlook Digital NIT

[laps]

Hi
By mistake i uploaded wrong firmware to a Satlook Digital NIT
I am trying to upload the correct firmware with folowing procedure:

1. I connect the serial RS 232 cable.
2. I start the FDL.exe program select Com port and push the send firmware button.
3. I push OK and connect the power cable.
4. I get connected to the instrument and a window opens and I choose the firmware to be uploaded push OK and instead of uploading it I get disconnected from the instrument ( a massage appears “lost conduct with instrument”

Wondering if there is a way to flash / reset or erase the instruments memory so as to load proper firmware. I send email to emitor and they told me to check my power supply. My power supply works just fine.
Thanks

 

[updatelee]

ask them to email you a copy of the current firmware. I tried a few on the net and had it completly messed up, they emailed me a copy and it worked great.

the power supply is very important, did this power supply work before ? are you sure ? lots will turn it on for a second, but only a really good one will keep it on. the satlook has a high draw thats for sure.

 

[nelson61]

Could it be a com port configuration problem doing some type of port switch on you?

I was just about to do a firmware upgrade when I came to my senses and realized that the firmware is region specific with nothing new for me.

 

[laps]

Thanks for your replies i will ask them to send me a working firmware. I tried to different power supplies and two different PCs so is no that

 

[updatelee]

did the power supplies work before ?

 

[laps]

Yes as is aid i tried two different power supplies and two different PCs with no luck.

 

[updatelee]

have they emailed you bak yet? might take awhile as its the holidays

 

[pedrogarcia]

There latest firmwareware is on their site and you should also note there is an update to the fdl.exe file. Good luck

Instruments

 

[updatelee]

There latest firmwareware is on their site and you should also note there is an update to the fdl.exe file. Good luck

Instruments

but is that PAL or NTSC firmware ?

email them and let them know where you are located and ask them to please send you the firmware you need. they will, they did for me.

 

[nelson61]

but is that PAL or NTSC firmware ?

email them and let them know where you are located and ask them to please send you the firmware you need. they will, they did for me.

They changed the site some time ago. It used to have a European version and a North American version clearly labeled but no more and no explanation

 

[updatelee]

Exactly. Email em and ask them to send you the right ver for your locale. Enough people do that and maybe they'll update their website

 

[pedrogarcia]

The satlook digital-NIT does PAL, NTSC and Secam on a single firmware release for this model.

 

[updatelee]

the one posted on the website ? you sure about this ? last time I used the one on the website my unit was stuck in PAL mode and had to email them to get NTSC firmware. but that was awhile back, like almost 2 years, just got scared after that, lol

 

[pedrogarcia]

the one posted on the website ? you sure about this ? last time I used the one on the website my unit was stuck in PAL mode and had to email them to get NTSC firmware. but that was awhile back, like almost 2 years, just got scared after that, lol

I see your point but the manufacturer states it is Multitv/audio (PAL, NTSC, Secam)

My satlook is
firmware version 02.23
firmware date 19june 2003
video controller 300595
Video conversion 0x00
DFrontendcnt MT312
NIT mode yes


This is fine on PAL and Secam but I dont have a NTSC OTA signal to receive in Cyprus but it takes the NTSC from my camera ok.
Hope this helps. If you hear from Emitor it would be interrested to hear their side.
Probably a stupid coment, but you have aren't connecting with a null modem lead by mistake?

 

[nelson61]

the one posted on the website ? you sure about this ? last time I used the one on the website my unit was stuck in PAL mode and had to email them to get NTSC firmware. but that was awhile back, like almost 2 years, just got scared after that, lol

Be careful. same thing for me two years ago.

 

[updatelee]

glad im not the only one that got their unit stuck in PAL mode, lol.

 

[nelson61]

With t he new web sit, they may have fixed it. But, gadget man is too scared to mess with what is working fine now.

I really do like the performance. Only thng that I miss is ability to toggle between dBm and dBv after downloading from memory. Works fine in the instrument but locks on dBv in the downloaded mode