I emailed DISH because I was being billed for premium channels that were part of a promotion that I cancelled before it ended. They emailed back and told me they were added after the promotion. I called and got that squared away but afterwards I lost access to all of my HD channels and all of the additional channels that are with my 120+ package on my Hopper and both Joeys. I spent 1 1/2 hours on chat with level one and two support and got no where. Now they are going to send a tech out to my house AT MY EXPENSE and no one can get here for two weeks since I work during the day on weekdays and they apparently only have techs available from 8-5.
The level two tech did absolutely nothing other than ask for software version and then offer me a free pay per view. What the heck do I want a free pay per view for when I can't even watch TV. I think I would rather just pack up all the equipment and have them come and pick it up.
The level two tech did absolutely nothing other than ask for software version and then offer me a free pay per view. What the heck do I want a free pay per view for when I can't even watch TV. I think I would rather just pack up all the equipment and have them come and pick it up.
