All I did was call customer service and say I have an Apartment in Milwaukee for work and want my D* service to be there, but to keep sending the billing statements to my wife. I do have another problem though, I think. When the HR20 becomes available to us in Wisconsin, I was plaaning on getting one. From what I have heard is that an installer comes out to hook it up. Now if my service address is different from where I actually live, how do I get it installed? It would be nice if they would just send it out and I pay shipping, because I have all the wiring in place and could just swap it out with my H20. I will have to wait and see what happens when I order it. If anybody has any insiders on something like this situation, please let me know. Thanks