Hi All,
I recently installed a wireless connection kit to my system. I have one HR24/500 that feeds into my receiver. As soon as I installed it, my picture quality deteriorated. DIRECTV has come out and tested everything and says there are no problems with their equipment. I even had Geek Squad from Best Buy come out to make sure there were no problems with my TV or receiver (there weren't). I've deinstalled the wireless connection kit and put back everything the way it was and still my TV picture is inferior to what it was. The tech that DIRECTV sent out is working with me, but he doesn't seem to know what is going on. I'm a 59 year old woman who has had DIRECTV for about 20 years and have always appreciated my crystal clear picture. I'd appreciate any ideas or suggestions to remedy this problem. Thanks.
I recently installed a wireless connection kit to my system. I have one HR24/500 that feeds into my receiver. As soon as I installed it, my picture quality deteriorated. DIRECTV has come out and tested everything and says there are no problems with their equipment. I even had Geek Squad from Best Buy come out to make sure there were no problems with my TV or receiver (there weren't). I've deinstalled the wireless connection kit and put back everything the way it was and still my TV picture is inferior to what it was. The tech that DIRECTV sent out is working with me, but he doesn't seem to know what is going on. I'm a 59 year old woman who has had DIRECTV for about 20 years and have always appreciated my crystal clear picture. I'd appreciate any ideas or suggestions to remedy this problem. Thanks.