bruin95,
Complaints from DirecTV subscribers regarding lack of HD has to do with the non-premiums that competitors like Dish Network (and major and minor cable operators) have in their lineup. AMC HD. BBC America HD. Cooking Channel HD. DIY Network HD. E! Entertainment Television HD. Fuse HD. gmc HD. GSN HD. (DirecTV owns more than half of what is formerly called Game Show Network.) Headline News HD. History International HD. HSN HD. The Hub HD. IFC HD. Investigation Discovery HD. LMN HD. Nat Geo Wild HD. Oprah Winfrey Network HD. Outdoor Channel HD. QVC HD. Sportsman Channel HD. Style Network HD. truTV HD. Turner Classic Movies HD. TV One HD. We TV HD. (This is not a complete list.)
DirecTV put a lot of its focus in 2010 and 2011 on the multiscreens of premium movie channels: HBO, Cinemax, Starz, and Showtime. Nearly 100% complete with the east and west feeds of the primary HBO, Cinemax, Starz (which include Encore), and Showtime (which include The Movie Channel), and the "completion" is with carrying the east-coast feeds of their offsprings (HBO Comedy, ActionMax, Starz Kids & Family, Showtime Women, etc.). This was one area of focus, and so too have been the regional sports that are Fox Sports Net, Comcast Sports Net, and Root Sports Net. DirecTV also beefed up its screens for pay per view; that, along with the locals, ate into the bandwidth that DirecTV had after launching D12 back in late-2009. (Next up: D14, but not until 2013.)
Last year, these non-premiums were added by DirecTV in HD: Hallmark Channel HD, Lifetime HD, MSNBC HD, Univision HD, and WGN America HD. (If I'm forgetting any, I apologize.) On another level, requiring an additional $5 suscription, the following were added: Hallmark Movie Channel HD and Sony Movie Channel HD. (In 2011, DirecTV added Shorts HD.)
DirecTV subscribers upset with no AMC HD, Turner Classic Movies HD, and so on, want the satcaster to catch up. (Or at least catch up to the good 15 or 20 or 25 by which DirecTV has fallen behind compared to Dish Network and major and minor cable operators. Many of them I listed earlier are routine.)