John I can tell you that dish does have alot of technicians in florida right now and that one of the dns facilities has shut down to take every tech, manager, dispatcher, and warehouse person to help in the relief work. By tuesday there will be 25 or so people from my facility in florida as well. Keep these factors in mind, (1) we are still servicing customers that were devistated from katrina and rita and we are still seeing damage from dennis and even from last year where people are finally starting to get back into theyr homes. (2) Even though you may be seeing directv vans in your area it doesnt mean that 50 miles up the road that the people there are seeing any directv vans coming down theyr block. (3) Repairing systems on homes that have no power presents a problem but we are dealing with it the best we can as are any other service personel that are doing what we do.
One last thing I want everyone here to know, last month one of our technicians from jersey died in a head on collision while doing this very work out in texas, the tech in question had been with dish for just over a year and didnt hesitate to help out with the task of working long hours in rough conditions in less than ideal conditions. We are all taking the same risk's that anyone living in these area's are and then some and we will do our best to get to you as quickly as possible.