what causes this

[navy8ball]

I was watching a program I had recorded on my 622 and all of a sudden the screen goes black lights on front panel go off and it sound like its rebooting or something after a few minutes a window comes up and says acquiring satellite signal this will take a five minutes. After its done I then have a picture and it is working normally.

 

[lucky86]

The receiver just rebooted. You can try another power outlet and bypassing the surge protector if you use one but if it keeps occuring then you may need a replacement.

 

[3HaloODST]

Bugs and/or overheating are the main causes. As long as you are keeping your 622 cool there's not much you can do about Dish's buggy software. If it persists then it could be a receiver issue.

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[Jim S.]

The past year or so, my 622 has taken to rebooting on signal loss, rather than just putting up the signal loss message. Not every time, but more often than not.

Lucky86, what's this about not using a surge protector? People used to say all the time that Dish recommended not using surge protectors, but nobody could ever offer an explanation of why, other than that it would interfere with homeplug communications, which of course has nothing to do with the normal operation of the receiver.

 

[lucky86]

I was saying to try bypassing it to see if there was a power issue.

 

[navychop]

A good UPS/surge suppressor can help with many power issues. Step up to a line conditioner and better yet.


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[dwarren2]

If you have a lnb problem, go to System Info and run the test. Check box a to see what it says.

 

[navy8ball]

thanks for all the info