Was told I cant get a line of Site for Dish ?

[LOBO2999]

Installer came out today and say no way I would get the HD sat, because of Trees , I have Directv and dont have a problem and theres a few people about 2 or 3 house's down from me and the Dish network and the there dish is aim right into the trees , just woundering if this is true ? or if the installer just didnt want to do it, here are some pictures of my area. Zip code is 30040

 

[Hall]

Dish puts most of their HD channels on their 129' satellite. DirecTV doesn't have one anywhere near there, so comparisons are moot. The same channels are mirrored at 61.5' though, so if you're open to a 2nd dish, that's a possibility.

Do your neighbors with Dish have a Dish 1000 ??

Call Dish Network and tell them you want a 2nd opinion too. They'll get another installer to look again. Some installers are lazy, tired, etc, etc. Others aren't and the 2nd one who comes out might get it all to work.

 

[LOBO2999]

Dish 1000 , I do not know, I will have to go back down and look. I did not know that you needed the Dish 1000 but I do know what it looks like and I will check.

Thanks!

 

[Claude Greiner]

Lets look at it this way, Dish Network is required to see 119/110/129. The Directv Dish you have now sees 101/110/119, so your already 2/3 the way there already!

Since your in the Atlanta DMA, you would then need to see 129 for your HD Locals. Since I see you have an OTA antenna, you could then try getting 61.5 and picking up your HD locals with an OTA antenna.

How about a shot behind your Dish showing the tree line?

But I would seriously call for a 2nd opinion....

 

[Claude Greiner]

BTW, maybe the installer was not aware of this, but you can also use a seperate dish for 129 if you got lots of trees and there is not 1 spot on your house that can see all 3 birds at the same location!

 

[LOBO2999]

Thanks Claude , I did not want the locals and I told them taht at Dish and I get all my locals ota and through D. I will go and try to get a picture from behind the D dish.

 

[LOBO2999]

Here's the picture from the back of D's dish , these are the best I can get as you can see the ladder I have up, I have to lean out away form the house to get what I got from the pictures. I had a fun time putting that dish up there, D's installer said no way he would do it , so I did. Also the installer said that the Dish-Dish had to point to the far right ( like if he would put it right beside the D dish it would have to be pointed to the right of that )to hit the HD sat.

 

[dodge]

los

Your los looks good to me, He probably did not want to climb that ladder to get to the dish. I probably would have said the same if I did not want to climb that ladder.

 

[LOBO2999]

So should I call them and ask them to send someone else out to look ? Like I said I dont want the locals just getting the top 100 and the HD pack .

 

[gpflepsen]

I'd agree you should be able to get a LOS, or at least it was worth a try.

That installer was just lazy or not competent enough to climb a ladder to work 20' off the ground. The guy is an embarrasement to any installer not willing to work off the ground on that mount. This goes for the D* installer too.

 

[tsduke]

If an installer doesn't want to climb that ladder or any other route to that dish he's in the wrong business!!

 

[LOBO2999]

called Dish back and they said it was a lead tech.. they was out here and said if he couldnt get it, then it cant be got.

 

[dishdude]

I just can't figure out why anyone would walk away from an install that already has a dish and wiring in place!

 

[dishcomm]

Installer came out today and say no way I would get the HD sat, because of Trees , I have Directv and dont have a problem and theres a few people about 2 or 3 house's down from me and the Dish network and the there dish is aim right into the trees , just woundering if this is true ? or if the installer just didnt want to do it, here are some pictures of my area. Zip code is 30040

every property is different. At first exam of your photo it appears the trees may be an issue. Also the precarious nature of the possible location.Now I realize that photos can be deceiving. Remember safety is the first priority
Now, a little education..The dish is NOT poimnted at the trees..If it was there would be no or little signal...DO not compare D* to E*...E* uses a satellite at 129 west in most of the US. Your area included...Ther four slots are 110, 118.75. 119 and 129 on the d-1000 plus....If the 129 is not in sight, a seperate dish pointed at 61.5 can be used if that line of sight is available....If it is my job, I search the property and home structure for a way to get the job done. It makes no sense to just give up the job without checking thoroughly. I'm in this business to make money..But in some instances, it just isn't going to happen..If you are unsure of the first assessment, get a second opinion...Be flexible with the tech as far as dish placement..If you really want it badly enough, you'll consider the front of your property as an option as well.
Too many times I have a line of sight where the dish can be seen from the street and the customer takes that option away giving me nothing..Then they complain about the fact that the job didn't get done...

 

[dishcomm]

Thanks Claude , I did not want the locals and I told them taht at Dish and I get all my locals ota and through D. I will go and try to get a picture from behind the D dish.

ok even though you don't want HD locals off sat it doesn't matter anyway..You need the 129 or a look at the 61.5...the 129 bird is low in the sky..But get the second look....

 

[dishcomm]

I'd agree you should be able to get a LOS, or at least it was worth a try.

That installer was just lazy or not competent enough to climb a ladder to work 20' off the ground. The guy is an embarrasement to any installer not willing to work off the ground on that mount. This goes for the D* installer too.

20 feet?...Hmm A steeply pitched roof on a two story crawlspace underneath, that roof peak could easily be double that height...The guy may very well be a lazy slug..Fine....But I don't know many guys who carry 40 foot ladders or would even want to work at that height..I put my safety before everything. We have a 40 footer back at the office..It takes two guys to handle that beast safely..We'll go up there but the customer has to pay for the extra tech..

 

[TNGTony]

there dish is aim right into the trees

Just a point here that no one has touched on yet,
"Their" dish is not aimed at the trees. It LOOKS as if its aimed at the trees, however these are "off-set" dishes. The signal comes from 22° above from where the face of the dish is pointing. So the signal in your neighbor's house is coming from and the dish is REALLY pointing above the trees.

See ya
Tony

 

[gpflepsen]

20 feet?...Hmm A steeply pitched roof on a two story crawlspace underneath, that roof peak could easily be double that height...The guy may very well be a lazy slug..Fine....But I don't know many guys who carry 40 foot ladders or would even want to work at that height..I put my safety before everything. We have a 40 footer back at the office..It takes two guys to handle that beast safely..We'll go up there but the customer has to pay for the extra tech..

If you go back to the pic of the ladder against the exterior wall it will show about 28 rungs in extension.

Call it 12" per rung and it appears to be at about 27 feet up the wall or so. Say you are standing 4' below the top of the ladder and that puts you right about 23' off the ground. That's a far cry from 40'.

All I'm saying is that the situation here is nothing out of the ordinary and any installer should be prepared to work at 25' off the ground. Sure some safety concerns are there, but that's why rules and procedures are in place for working off the ground. A cheap ladder may not feel comfortable at those heights and that's why professionals carry a type 1 or 1a with them.

Too many folks go around without the proper equipment running the chance they won't need the equipment for a job. I'm not just talking about dish installers either.

 

[LOBO2999]

If you go back to the pic of the ladder against the exterior wall it will show about 28 rungs in extension.

Call it 12" per rung and it appears to be at about 27 feet up the wall or so. Say you are standing 4' below the top of the ladder and that puts you right about 23' off the ground. That's a far cry from 40'.

All I'm saying is that the situation here is nothing out of the ordinary and any installer should be prepared to work at 25' off the ground. Sure some safety concerns are there, but that's why rules and procedures are in place for working off the ground. A cheap ladder may not feel comfortable at those heights and that's why professionals carry a type 1 or 1a with them.

Too many folks go around without the proper equipment running the chance they won't need the equipment for a job. I'm not just talking about dish installers either.

Yes it is about 27 feet from the ground and it is a 40 foot ladder I have my own business and I have to handel that ladder by my self its not easy, Dont use it a lot but there are times and it is very safe and always tied off and secure.

 

[LOBO2999]

Just a point here that no one has touched on yet,
"Their" dish is not aimed at the trees. It LOOKS as if its aimed at the trees, however these are "off-set" dishes. The signal comes from 22° above from where the face of the dish is pointing. So the signal in your neighbor's house is coming from and the dish is REALLY pointing above the trees.

See ya
Tony

Your right , I am sure its not but it sure looks like it and I have some pictures to show it.