I have a VP722K receiver that has not been used for several months. Subscription is current. When I try to use it now it will not let me view any of my subscribed channels. I can not even get the program guide to come up. It will load the interactive game, but that is all. Signal is strong, over 100 on both 110 and 119 sats. Tried power off and reset. Talked with Dish phone support, who could barely speak English. No joy. Help please.
VP722k won't work on subscribed channels after setting unused for a few months.
- Thread starter Craigster
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How long have you had it hooked up and working to a live line again since you put it back in service? I had this exact thing happen but on a different model receiver. I left it hooked up and running but turned off and no timers firing for 24 hrs and it regained all normal function when I tried it after that.
DIRT is special
I know that, but I didn't think PM'ing would be any different. Good to know.
With the rec plugged in, turn off both tuners overnite.
This should let it download any software updates since you stopped using it.
Contact cust service the next day to reauthorize the rec. Just tell them it has been unhooked for several months and needs reactivated.
as for the question....nowadays a couple 3 days out of the stream and it loses authorization
funny thing is when my dad did that to his receiver (he unplugged it for days at a time to "save money") when I chatted with Dish they knew what receiver it was...and fixed it within 5 minutes
funny thing is when my dad did that to his receiver (he unplugged it for days at a time to "save money") when I chatted with Dish they knew what receiver it was...and fixed it within 5 minutes
