[VOOM] Re: New Promotions?

[linkinkorn_kid]

--- In VOOM@yahoogroups.com, "rdavidson75" <rdavidson75@y...> wrote:
>
> I just got off the phone with voom, and the CSR said she heard
that
> there may be a new promotion for charter subscribers that want to
> lease equipment available next year(Monday).
> Maybe now we will be able to lease an additional set top box until
> the recorder comes out without cancelling service and then waiting
> to re-install.
> She was not willing to bet her paycheck that the installation crew
> would miss their installation appointment. I even offered to go
> double or nothing. (current record on service calls is 4 out of
13).
>
> Has anyone heard of a new program or policy?
>
> I love the HD, but the lack of marketing direction is frustrating.

*********************************************************************
Thats interesting! Thanks for letting me know haha! Was this
costumer service or a sales rep by the way? Im a sales rep and no
one said anything about a new promotion bedires what we have
know .for the 3 rooms in your home for $1.00. I will also check that
out.Have a great new years!
LinkinKorn_Kid





------------------------

 

[thegrod]

linkinkorn_kid,
Hi. Happy New Year to you!
I have the deinstall scheduled for Jan. 5. I am hoping that VOOM will
announce the promotion for existing customers of $1, etc. so I can avoid the
hassle of scheduling what may be two service calls. If you hear anything I
am sure you will inform us. On Jan.2 I will call to cancel the deinstall
regardless and just wait to see what vOOM decides to do about extra set top
boxes.
Too much of a pain dealing with two visits from Installations, inc.
----- Original Message -----
From: "linkinkorn_kid" <linkinkorn_kid@yahoo.com>
To: <VOOM@yahoogroups.com>
Sent: Friday, December 31, 2004 8:03 AM
Subject: [VOOM] Re: New Promotions?


>
>
> --- In VOOM@yahoogroups.com, "rdavidson75" <rdavidson75@y...> wrote:
>>
>> I just got off the phone with voom, and the CSR said she heard
> that
>> there may be a new promotion for charter subscribers that want to
>> lease equipment available next year(Monday).
>> Maybe now we will be able to lease an additional set top box until
>> the recorder comes out without cancelling service and then waiting
>> to re-install.
>> She was not willing to bet her paycheck that the installation crew
>> would miss their installation appointment. I even offered to go
>> double or nothing. (current record on service calls is 4 out of
> 13).
>>
>> Has anyone heard of a new program or policy?
>>
>> I love the HD, but the lack of marketing direction is frustrating.
>
> *********************************************************************
> Thats interesting! Thanks for letting me know haha! Was this
> costumer service or a sales rep by the way? Im a sales rep and no
> one said anything about a new promotion bedires what we have
> know .for the 3 rooms in your home for $1.00. I will also check that
> out.Have a great new years!
> LinkinKorn_Kid
>
>
>
>
>
>
>
> Yahoo! Groups Links
>
>
>
>
>
>
>



------------------------

 

[linkinkorn_kid]

--- In VOOM@yahoogroups.com, "thegrod" <bruceg@h...> wrote:
> linkinkorn_kid,
> Hi. Happy New Year to you!
> I have the deinstall scheduled for Jan. 5. I am hoping that VOOM
will
> announce the promotion for existing customers of $1, etc. so I can
avoid the
> hassle of scheduling what may be two service calls. If you hear
anything I
> am sure you will inform us. On Jan.2 I will call to cancel the
deinstall
> regardless and just wait to see what vOOM decides to do about
extra set top
> boxes.

*********************************************************************

thankyou!
yes ,if I hear anything about that I will inform you all!
Have a happy new years eve and day! I work both days lols. I got to
get ready a few hrs to leave to work.take care.and have fun tonight.
Linkinkorn_Kid
> Too much of a pain dealing with two visits from Installations, inc.
> ----- Original Message -----
> From: "linkinkorn_kid" <linkinkorn_kid@y...>
> To: <VOOM@yahoogroups.com>
> Sent: Friday, December 31, 2004 8:03 AM
> Subject: [VOOM] Re: New Promotions?
>
>
> >
> >
> > --- In VOOM@yahoogroups.com, "rdavidson75" <rdavidson75@y...>
wrote:
> >>
> >> I just got off the phone with voom, and the CSR said she heard
> > that
> >> there may be a new promotion for charter subscribers that want
to
> >> lease equipment available next year(Monday).
> >> Maybe now we will be able to lease an additional set top box
until
> >> the recorder comes out without cancelling service and then
waiting
> >> to re-install.
> >> She was not willing to bet her paycheck that the installation
crew
> >> would miss their installation appointment. I even offered to go
> >> double or nothing. (current record on service calls is 4 out of
> > 13).
> >>
> >> Has anyone heard of a new program or policy?
> >>
> >> I love the HD, but the lack of marketing direction is
frustrating.
> >
> >
*********************************************************************
> > Thats interesting! Thanks for letting me know haha! Was this
> > costumer service or a sales rep by the way? Im a sales rep and no
> > one said anything about a new promotion bedires what we have
> > know .for the 3 rooms in your home for $1.00. I will also check
that
> > out.Have a great new years!
> > LinkinKorn_Kid
> >
> >
> >
> >
> >
> >
> >
> > Yahoo! Groups Links
> >
> >
> >
> >
> >
> >
> >





------------------------

 

[Michael Crawford]

I'm still waiting to see what happens next week as well. You might remember
that I complained about the lack of an answer from Voom on adding receivers
for existing customers about two weeks or so ago. I want to switch from
cable to Voom completely, but don't want to spend huge money to do it.

After complaining here, I was contacted by a rep directly through email, and
I thought we had things worked out to a decent deal. But when I replied to
ensure that I had all the facts straight before agreeing, she never answered
back. Sent her three emails, tried calling Voom and having them connect me
to her (didn't work, which I find extremely annoying), nada, zippo.

I have my new plasma all set up now in the bedroom. I'll be deciding next
week between

a) adding Voom to all the TV's and dropping cable ONLY if they have a decent
promotion for existing customers or
b) buying a LG LST 4200a stb for the plasma, and dropping Voom entirely. I
already have a built in box for the tv that uses Voom right now, and 80% of
our HD viewing is OTA stuff right now. I really like having Voom for the
other channels, but unless I get rid of cable it's just a nice to have right
now, not a must have.

Michael
MWC




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