I agree with Vurbano. Combine exclusives, get rid of Moov, and a few others, and improve PQ. I think this would help a lot. I will stick it out with Voom. Lord knows I have earned the right to bitch. But overall I want Voom to succeed. At this point with the current PQ, problems, etc, I can not recommend Voom to anyone else. But so far I haven't left yet. But I'll be the first one to recomend Voom when the problems get ironed out. This includes better PQ like I had back in March when I signed up. Also I think Voom should rethink their installation rule. They should allow self installs. If a person really screws up the install or gets in over their heads, then Voom should charge for an installer. I know I have a friend that installed his own D system but has stayed away from Voom because they will not allow him to self install. He has read about all the install nightmares and refuses to stay home and wonder if an installer will or will not show up.