VIP 722k keeps saying signal loss every few minutes but signal is fine... (DIRT?)

[steve4810]

I've called in with a problem and the rep said "I noticed you don't have the service plan. Would you like to add it now ?" Then they continued the call.

Right. There throwing you a free bone. Grab it and go.

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[sofakng]

Sorry for the delay in answering - but YES - that DID seem to fix the problem. I've removed all of the OTA channels (but left the OTA module installed) and I haven't had the problem AT ALL. Not even once.

This is a pretty bad bug in the receiver so hopefully they fix it in the future!

 

[dwarren2]

Go back and add 1 ota channel at a time till you find out which one is causing the problem. Delete that and continue till you have all the ones you want.

 

[lawman1627]

My 722k and 722 both have this issue, started yesterday and it is very annoying. My wife is checking so hopefully my 622 and 612 are fine, if not I am going to be really upset considering my monthly bill.

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[willpa55]

I was having the same problem with loss of signal messages. Turned out to be a bad splitter going to the 722's inputs. Some days it wouldn't act up at all,other days it would be so frequent I was ready to cancel my service.