I have two issues with my VIP 722. (It's running L674, and is on the same dish as a 211 which is working fine)
1. Been dealing with this issue for several months. The DVR feature cannot be used properly. For example if the live programming is paused or skipped back the picture and sound will freeze for a bit, there will be a couple of previous frames with pixelation until it hangs and skips back up to LIVE TV, sometimes it will actually sort of work as intended and skip back and play a few seconds of the content but will invariably pixelate and stutter and go skip forward to LIVE TV. The same happens with some recorded programs to varying degrees, some will record fine, while others freeze and stutter every now and then.
I don't think this is a signal issue as the othe receiver never freezes or stutters, even while watching the same programming on both of them. Signal strenght is on the 70s for 110 and 119
2. This issue started happening more recently is alleviated with powering down the unit. The receiver itself will seem to hang, this shows up as the on-screen channel info and guide becoming very sluggish, taking too long to register remote commands, a few seconds between button presses. This has gotten so bad that it's no longer convenient to browse what's on other channels while still watching the current channel. Also when the receiver is acting up like this when I do change channels the audio will come in first and the picture will remain black (completely black, no on screen guide either.) for a few seconds.
Could this be a software bug, tried searching but didn't come up with anything similar? It seems to me like it but seems to also be an issue with the hard drive.
I asked here before talking to dish support in case it's an easy fix. Haven't been watching too much tv so the issues haven't been too much bother to hit up dish support.
Thanks in advance.
1. Been dealing with this issue for several months. The DVR feature cannot be used properly. For example if the live programming is paused or skipped back the picture and sound will freeze for a bit, there will be a couple of previous frames with pixelation until it hangs and skips back up to LIVE TV, sometimes it will actually sort of work as intended and skip back and play a few seconds of the content but will invariably pixelate and stutter and go skip forward to LIVE TV. The same happens with some recorded programs to varying degrees, some will record fine, while others freeze and stutter every now and then.
I don't think this is a signal issue as the othe receiver never freezes or stutters, even while watching the same programming on both of them. Signal strenght is on the 70s for 110 and 119
2. This issue started happening more recently is alleviated with powering down the unit. The receiver itself will seem to hang, this shows up as the on-screen channel info and guide becoming very sluggish, taking too long to register remote commands, a few seconds between button presses. This has gotten so bad that it's no longer convenient to browse what's on other channels while still watching the current channel. Also when the receiver is acting up like this when I do change channels the audio will come in first and the picture will remain black (completely black, no on screen guide either.) for a few seconds.
Could this be a software bug, tried searching but didn't come up with anything similar? It seems to me like it but seems to also be an issue with the hard drive.
I asked here before talking to dish support in case it's an easy fix. Haven't been watching too much tv so the issues haven't been too much bother to hit up dish support.
Thanks in advance.
