I've been lurking here for a few months now and finally registered to post. I called up VE last night and a very nice gentleman (didn't get his name, could have been Robert) picked up. I explained to him that I'm moving to a new place on Friday, and DirecTV is doing my install that afternoon. I asked if I ordered from him if he could get an R15 out to me in time before the installer came.
He said not a problem... just order through the website and put down my installation date in the comments area of the order form, and he'll get one shipped out of a warehouse nearby to me. And so I did just that. Today I called them up and they immediately knew who I was, and they said it will be shipped out to me today, and I would receive it tomorrow, one day ahead of my installation. Not only that, in my order I asked them to ship the item to a different address depending on its arrival date... ship to my old address if it's going to get here on Thursday, and ship to my new address if it's going to get here on Friday. So far the ordering process has been very impressive.
I'll let you guys know what happens tomorrow.
