I have always hated dealing with Dish Network since I owned my own equipment (622s, dishes, switches, LNBFs). Whenever I made a programming change the system would automagically align my account under some promotion offer and claim ownership of my equipment, without fail. Sure, my equipment ownership information was document somewhere in the account...but I got tired of forwarding correspondence to CEO at dishnetwork dot com every time this happened (at least 5 times in 3 1/2 years). To be honest, I would gladly have Dish Network roll a truck if I didn't fear: my mother-in-law getting locked into a Dish N' Up Promotion that doesn't apply; having my 622 receiver restated as "leased" equipment; worse yet, having the DN Tech pack-up my 622 and drive off with it...never to be seen again. Thank goodness for the Internet Response Team!