My Ultra, running 9.5402 with hardware acceleration set 'off' records at the correct time and for the set length of time but doesn't make available the record time with the saved file. During playback, the time reads 0 of 0 so there is no option to advance, stop/continue or replay. It will only start at the beginning and play to the end. If stopped it starts back at the beginning. Can anyone suggest a solution? I have reinstalled the firmware, formatted the disk and reset the system, all to no avail. Everything else works well.