Had complete loss of signal and a Dish Tech installed a new Dish. What is with all the wires hanging off the new Dish? Are there any Dish standards for aesthetics? Will this really hold up in a storm?
No, that is unacceptable.I am on chat with them and they seem confused by my complaint... "I show we had someone out there today" was their latest response. Can someone who had a recent Dish Satellite install comment: is this what it usually looks like with the wires hanging off?
Id make the call to complain and make that guy fix it, not some one else. There's no excuse for that mess, he didn't bring any wire ties with him and he wasn't climbing back up the ladder....Had complete loss of signal and a Dish Tech installed a new Dish. What is with all the wires hanging off the new Dish? Are there any Dish standards for aesthetics? Will this really hold up in a storm?View attachment 119282
I wouldn't want the same guy back.Id make the call to complain and make that guy fix it, not some one else. There's no excuse for that mess, he didn't bring any wire ties with him and he wasn't climbing back up the ladder....
Unfortunately, I let him leave without checking his work since the TV regained a good signal. I assumed the new Dish Satellite would not suck. He seemed like a nice guy.I would to ask what his problem is, but then again I watch when people do this stuff I would have been on him...
He may be a nice guy, just lazy LOL....Unfortunately, I let him leave without checking his work since the TV regained a good signal. I assumed the new Dish Satellite would not suck. He seemed like a nice guy.
Finally convinced Dish to come on Thursday to fix this. What do I tell the installer? Go back up with some zip ties? Dish seemed very confused by my request for tech to return since TV works well. Also, will he really move it to a new location for me - like the back of the house? This is in the front.Wow what a horrible lazy install....#1 I would never allow anyone to install a dish on the roof interfering with shingles and just 1 more avenue for a possible leak...I would demand taking it off the roof and fixing the holes that were done by this skimpy install..If he was so lazy about not properly and neatly running the RG6 I can only bet there was no consideration taken for your roof and possible leaks!...What an arsehole!!!
If that's the front, it will be difficult to move the dish to the back. I'm assuming your house faces south. That's the way the dish will need to point. He might be able to put it on the side of your house (either directly on the side itself or a pole mount), but I doubt he'll be able to put it on the back.Finally convinced Dish to come on Thursday to fix this. What do I tell the installer? Go back up with some zip ties? Dish seemed very confused by my request for tech to return since TV works well. Also, will he really move it to a new location for me - like the back of the house? This is in the front.
My house faces east. Dish is mounted on south-east corner of house. Would he be able to move it to south-west corner (back) of house? Will they really do this without charging? And is it worth having more holes drilled in my roof? I also have a second Dish International Satellite that would have to me moved.If that's the front, it will be difficult to move the dish to the back. I'm assuming your house faces south. That's the way the dish will need to point. He might be able to put it on the side of your house (either directly on the side itself or a pole mount), but I doubt he'll be able to put it on the back.
About him moving the dish that's up to you and if he can get a signal in a different location. If he is a good tech all he will have to do is look at that dish and see what your complaint is I mean really! If he moves it watch if you can, get a lawn chair and watch for a calking gun to seal things up.....Finally convinced Dish to come on Thursday to fix this. What do I tell the installer? Go back up with some zip ties? Dish seemed very confused by my request for tech to return since TV works well. Also, will he really move it to a new location for me - like the back of the house? This is in the front.
About him moving the dish that's up to you and if he can get a signal in a different location. If he is a good tech all he will have to do is look at that dish and see what your complaint is I mean really! If he moves it watch if you can, get a lawn chair and watch for a calking gun to seal things up.....