U-verse internet, no TV?

js6425

SatelliteGuys Pro
Original poster
Feb 28, 2007
316
0
Milwaukee, WI
Is it possible to cancel the tv portion and keep the internet of U-verse? If it is possible, how do you know? If it's not possible, why not?
 
Yes it is possible. :)

I know a few people who have did it. And they offered it to me when I canceled uverse.

The CSR who I've been talking to says it's not possible and they have to cancel the fiber-optic service completely. She said AT&T has to reorder the DSL that we had before. That could take up to a week! Is there a att site that I can quote her when I talk to her next? (She's calling back in 1/2 hour)
 
Customer Service Reps rarely ever know ALL the options - doesn't matter what company is... they are low paid phone answering folks, nothing more.
 

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