I opted out of my dish network Contract sometime around two months ago. If you do the same, do so with your eyes wide open. In my experience, up to this point, it has been impossible for me to get Dish to send me an itemized bill stating the buy out amount. On numerous occasions I have asked for an itemized bill to be sent either by way of email or mail. And I have received nothing from them at all. I believe they MAY BE doing this, because Dish is well aware that some cable companies are offering potential customers a buy out program, where they are willing to pay the remaining early termination fees in order to get customers to switch over to their service.
I don't know if it is Dish's policy to make a buy out opportunity as miserable of an experience as possible for customers, who decide to leave them or not, but, I do think it is in people's best interest to know that this whole thing is an extremely difficult experience. I have had my cable company document every time that I have attempted to get this buy out documented and in my hand. It appears that Dish may have dragged their feet every step of the way up to this point in my opinion. If you are wanting to buy out of your contract, think long and hard before you do so. You will probably end up paying the fee first and then having the cable company refund your cost well after 30 days of your leaving Dish. This is costly at least for a time, since Dish will take the funds from your credit card account, if you are on the auto pay plan. And you will be out the buy out cost until Dish eventually MUST send you a bill. It's just the way it is. I am not the only one having such a hard time getting Dish to cooperate. The customer service agent from the Cable company that I am now with dealt with 4 people today that are in my exact same situation as me. Please, if you are leaving Dish for the sake of a buy out program BEWARE. You will probably be making a great many phone calls to Dish to get this thing done. It is not an easy to accomplish task. Yet, the good news is, eventually it does get done! It's just a pain getting there.