TV VS VIP222

[andrewj0781]

I have a strange problem with my tv in the downstairs living room. When the tv is on no matter if it's sd or hd I have strange black marts on the tv. I don't see them when the tv is off (even used a flashlight to see if I could see them with it off). I don't see them on tv2. I don't have anything else hooked up to the tv to test it without Dish running on the tv. How can I find out if this is something wrong with the receiver or the tv?

 

[HIFI]

burn in?

 

[andrewj0781]

burn in?

That could be. It's my wifes aunt and uncles tv. They are older and watching tv (besides computer games) are their life. The tv is on hours a day. So that could be one possible idea.

 

[chainblu]

May be something with Closed Captioning. Try turning it off (assuming it's on), on the TV.

 

[Tomboy257]

How about your input? How is the receiver hooked up to the TV?

 

[andrewj0781]

How about your input? How is the receiver hooked up to the TV?

HDMI cable

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[ZachS@DISH]

DVD player would be the easiest way to test but you said you didn't have one hooked up, what about moving this TV to the TV2 location to see if it appears there?

 

[andrewj0781]

DVD player would be the easiest way to test but you said you didn't have one hooked up, what about moving this TV to the TV2 location to see if it appears there?

I'll have to do that later. I'll check it out later today and then get back to you. Thanks Zach.

 

[ZachS@DISH]

You're welcome.

 

[andrewj0781]

How does images get burnt in if they never had a dvr hooked up to it? Is there other ways?

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[Peter Parker]

Tou mentioned computer games. Was the TV used for that

 

[andrewj0781]

Tou mentioned computer games. Was the TV used for that

No. The only thing they used it for was Directv (couldn't get dish because of a tree across the street) and now they moved in with us dish. Never had a VCR, DVD player or any game systems plugged in it.

I have the protection plan. How hard would it be to get another receiver? Would this require another contract. Our local CBS station (WTAJ) is the worse. You can see it on other stations sometimes. Doesn't always seem noticeable. Didn't really notice it when I plug in a DVD player. So Wonder if it's the 222.

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[ZachS@DISH]

No. The only thing they used it for was Directv (couldn't get dish because of a tree across the street) and now they moved in with us dish. Never had a VCR, DVD player or any game systems plugged in it.

I have the protection plan. How hard would it be to get another receiver? Would this require another contract. Our local CBS station (WTAJ) is the worse. You can see it on other stations sometimes. Doesn't always seem noticeable. Didn't really notice it when I plug in a DVD player. So Wonder if it's the 222.

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It wouldn't be hard to get you a replacement since you have the protection plan but I wouldn't jump to that route right away. You mentioned that you are using HDMI cable to connect to the TV, do you happen to have another HDMI cable or another cable that you could test? Also when you see the black marks, do you notice anything happening with the sound?

 

[andrewj0781]

It wouldn't be hard to get you a replacement since you have the protection plan but I wouldn't jump to that route right away. You mentioned that you are using HDMI cable to connect to the TV, do you happen to have another HDMI cable or another cable that you could test? Also when you see the black marks, do you notice anything happening with the sound?

I don't have an extra HDMI right now. As for sound quality that's perfect. The HD is clear besides the black lines. I could take one from my PS3 just for testing.

 

[ZachS@DISH]

I don't have an extra HDMI right now. As for sound quality that's perfect. The HD is clear besides the black lines. I could take one from my PS3 just for testing.

Also try hooking up the PS3 using the same cable just to see what happens.

 

[Dishman1978]

Also try hooking up the PS3 using the same cable just to see what happens.

I agree with this approach, test another device with the same connection just to see if its the reciever or tv. Sorry to say, but it sounds like the tv.