Hello csalome09,
The easiest way to find out the model number is to use the remote and press the menu button. It should bring up at least the Settings & Help menu if not more. Navigate (arrow buttons surrounding the Select button) to the Settings & Help location and then press Select. You should see Settings. Navigate to Settings and then press Select. You should see the following: Receiver: H2X/100 or something like it. You should also see: Receiver ID: xxxx xxxx xxxx, Access Card: xxxx-xxxx-xxxx and Software: 0xxxx, Mon 1/3, 3:19p. After this the dish needs to be aligned. It should be aligned with the highest possible signal level(s) to the satellites at 101 degrees. Even if you need the B Band Converters (BBC's) and they might be required you should get programming in Standard Definition as no BBC's are needed. The BBC's are needed for the HD signals coming from 99 and 103 degree satellites. I hope that this helps and you can give more information which will eventually allow you to start viewing signals from the ether aka satellite television.