Tried to cancel

[ac1]

I called DISH tonight with the intent to cancel. I have a free trial underway with Sling TV and was going to go with that plus OTA, Netflix and Hulu. They offerred me a $30 credit for 6 months. I said no. The agent put me on hold and came back with $45 for 10 months plus HBO and Cinemax free for 3 months. I took the deal. Now I wonder if I had said no would they have given me an even better offer??

 

[ChadT41]

Likely not... $450 in a year is quite a bit of savings. I mean, they likely would have possibly added something like more movie channels free for a month or something, but monetarily, no. That is already a lot of savings.

 

[Claude Greiner]

When they loose 140,000 subscribers last quarter they value your business more than ever.

But I think a 45 credit is the best your going to get.

I don't think they will give you anything better than they are offering new customers.

 

[MikeD-C05]

I got $65.00 off for a year , Free for 3 months on Showtime/cinemax/starz and 1/2 off Hbo ,but I've been with them for 18 and 1/2 years. So $780.00 off in programming right there. I doubt I would get any better than that ,unless they comp the fees too.

 

[ac1]

I have been with Dish for 8 years. A fact they repeated several times.

 

[rvvaquero]

I called DISH tonight with the intent to cancel. I have a free trial underway with Sling TV and was going to go with that plus OTA, Netflix and Hulu. They offerred me a $30 credit for 6 months. I said no. The agent put me on hold and came back with $45 for 10 months plus HBO and Cinemax free for 3 months. I took the deal. Now I wonder if I had said no would they have given me an even better offer??

So, are you now back in contract for two years? If so, then your savings amounts to $18.75 a month. Still better than what I'm getting.

I have been out of contract for a couple of years. I hesitate to try this "threaten to leave" strategy. With my luck, I would be the one customer they would simply say "adios" and pull the plug on my service.

 

[ac1]

I was fully prepared to leave. When I called I did not think I would still have Dish when the call ended. I was trying to cut costs but they made the deal good enough to stay.

 

[ac1]

Yes I am under contract now. I will see where I am next year and deal with that then.

 

[Tampa8]

I was fully prepared to leave. When I called I did not think I would still have Dish when the call ended. I was trying to cut costs but they made the deal good enough to stay.

That's the way to go into that, not simply threatening to leave. Nice deal.

 

[empiretc]

I took the deal. Now I wonder if I had said no would they have given me an even better offer??

probably. when we cancelled in January, they offered us $50 a month off for a year, plus HBO and skinemax for a year with no contract.


we still left.

 

[ac1]

The contract is the one thing I should have pressed harder. Mainly because I wonder if the equipment will last 2 more years. I guess if it does not I will sign up for the protection plan and then call.