transponder time inacurate again

[rv1pop]

The clock on update is off by 6 minutes or so now. The DVR will not record properly. Can the uplink provider not link the time to a nuclear clock or WWV?

PLEASE?

 

[Glorystar1]

We have contacted the uplink center and requested that the time be corrected and synced. We apologize fopr this reoccurring issue.

Supposedly the encoder is referencing UTC, but .......