This is not a question about how to, that's been exhausted.
What I want to know is whether you are able to transfer recordings from a receiver, say a 722k, without the receiver being connected to a satellite signal? My understanding was that you could not, partially based a vague memory from trying to help a customer with it a year or so ago.
The reason this question comes up? We now can offer an EHD to our customers, which is great. But now Dish is providing us with an instruction list and return shipping labels for the old receiver to give the customer during an upgrade to a Hopper (more likely than not) so we can say "here's this EHD, just hook it up to the old receiver, transfer your stuff, and ship it back!" What I don't want to do is tell customers they can do this if in fact they cannot. Obviously we're not running extra lines to keep the old receiver connected as well as the new one.
Thanks for anyone who has info on this topic.
What I want to know is whether you are able to transfer recordings from a receiver, say a 722k, without the receiver being connected to a satellite signal? My understanding was that you could not, partially based a vague memory from trying to help a customer with it a year or so ago.
The reason this question comes up? We now can offer an EHD to our customers, which is great. But now Dish is providing us with an instruction list and return shipping labels for the old receiver to give the customer during an upgrade to a Hopper (more likely than not) so we can say "here's this EHD, just hook it up to the old receiver, transfer your stuff, and ship it back!" What I don't want to do is tell customers they can do this if in fact they cannot. Obviously we're not running extra lines to keep the old receiver connected as well as the new one.
Thanks for anyone who has info on this topic.