I would just like to post a problem we in zip code 39452 are having with Direct TV and our local channels. A little over a year ago I called direct tv asking about local channels, they said that in 1 month they would have them in my viewing area, but I would need to Upgrade my system in order to get them when they launch! Great ..I did that.. I called back in a month they said 3 months, this continued for well over a year! Guess what about 2 months ago WE DID GET OUR LOCAL CHANNELS, we had advertising in our area and everything! We got a free 2 month preview!! Isn't that GREAT!
Now last.. I believe it was Thursday the 26th, MY LOCALS Were gone..I called direct tv about this.... I assumed that the preview was over and it was time to get down and dirty and pay for them ;-), I called them and stated I would like to add them to my programming, I was then told YOU DON'T HAVE LOCALS, I said well I was watching them for the past 2 months, the free preview is UP! She put me on hold...said Nope you don't have them , I don't see you ever had them, I continued to tell her that she was insane not me! She put me back on hold said, Oh well we cant give them to your area any longer the FCC did a zip code revamp and you are no longer able to get them from Mobile, AL. you must get them from biloxi/Gulfport and we don't see ANY future plans of this happening. Sorry!! Hmmm SORRY!????? In over a years time they never saw this coming, I mean they had a cute little calculators to put your zip code in on their site, it would say... COMING SOON...then after a year .......... CONGRATULATIONS LOCALS ARE AVAILABLE IN YOUR AREA!
I explained to the lady that I had upgraded and waited a year for them, her response, well your upgrade didn't cost you anything...That angered me, due to the fact that yes, true it was a free equipment upgrade , but I did have to sign a 2 yr extended contract, so this is what?? Free?? I am legally binded to stay with them or pay the fee for closing my account! WOW!
I know that they have been called by several customers in this area all outraged at this action! We all get different excuses as to why this has happened.. How the hello can they do this?/ Its like taking a sucker letting a child have it for a few minutes and saying Nope give it back! and to top it off say, YOU NEVER HAD A SUCKER..hahahahahaha real nice
I have once again requested a waiver for CBS and FOX east and west feeds..I currently have NBC and ABC. I am sure I will be denied , same as last time, but hey what can a girl do...I live in a rural area and I don't care how close they claim a tower is, WE don't get the channels clear, wish they sent people out here so they could walk outside and turn the antenna a few times and try to get a clear picture! Its is nice though on hot days you can look at the snowy picture and feel like a blizzard is coming toward you!
Anyway, just thought I would let you all know how GREAT DIRECT TV has been to us regarding Local channels!
~*~DeviousAngel~*~
Now last.. I believe it was Thursday the 26th, MY LOCALS Were gone..I called direct tv about this.... I assumed that the preview was over and it was time to get down and dirty and pay for them ;-), I called them and stated I would like to add them to my programming, I was then told YOU DON'T HAVE LOCALS, I said well I was watching them for the past 2 months, the free preview is UP! She put me on hold...said Nope you don't have them , I don't see you ever had them, I continued to tell her that she was insane not me! She put me back on hold said, Oh well we cant give them to your area any longer the FCC did a zip code revamp and you are no longer able to get them from Mobile, AL. you must get them from biloxi/Gulfport and we don't see ANY future plans of this happening. Sorry!! Hmmm SORRY!????? In over a years time they never saw this coming, I mean they had a cute little calculators to put your zip code in on their site, it would say... COMING SOON...then after a year .......... CONGRATULATIONS LOCALS ARE AVAILABLE IN YOUR AREA!
I explained to the lady that I had upgraded and waited a year for them, her response, well your upgrade didn't cost you anything...That angered me, due to the fact that yes, true it was a free equipment upgrade , but I did have to sign a 2 yr extended contract, so this is what?? Free?? I am legally binded to stay with them or pay the fee for closing my account! WOW!
I know that they have been called by several customers in this area all outraged at this action! We all get different excuses as to why this has happened.. How the hello can they do this?/ Its like taking a sucker letting a child have it for a few minutes and saying Nope give it back! and to top it off say, YOU NEVER HAD A SUCKER..hahahahahaha real nice
I have once again requested a waiver for CBS and FOX east and west feeds..I currently have NBC and ABC. I am sure I will be denied , same as last time, but hey what can a girl do...I live in a rural area and I don't care how close they claim a tower is, WE don't get the channels clear, wish they sent people out here so they could walk outside and turn the antenna a few times and try to get a clear picture! Its is nice though on hot days you can look at the snowy picture and feel like a blizzard is coming toward you!
Anyway, just thought I would let you all know how GREAT DIRECT TV has been to us regarding Local channels!
~*~DeviousAngel~*~
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