Thinking of canceling dish

  • Server Issues.

    We are very aware that there have been system issues the past few days. In troubleshooting the system, it has been determined that the issue is at our provider and is hardware related. The provider was going to move us to a new server, however we are now told by the provider the issue is at the data center in St. Louis. They have offered to move us to a different datacenter on the East Coast or West Coast, however at this time we have declined the move to a different data center as it would affect the speed of connecting to about half our members.

    We are waiting for more information from our provider, however we are trying to ride this out to stay in the same data center, so that when the server is fixed all users in the US will get the fastest connection possible.

    If after some time the issue is not resolved we will be forced to move to another data center, if this happens there will be down time, as they will need to transfer everything to the new server and we will need to update the DNS and other settings for the new IP address of the new server. If we have to do this, the time it will take to move will be out of our hands.

    We are going to try our best to weather through this, so we thank you in advance if you encounter any issues.

    Sorry for the issue!
    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
When you call to cancel they will let you know what has to be returned.
You're probably better off ignoring whatever they tell you over the phone. The last two times I had to replace a receiver, they gave me the wrong information about whether or not it needed to be returned.
If they say the LNB or remote has to be no sense in arguing, just don't return those as DISH will not expect them if you can't easily get them.
Getting the remote thrown in the box shouldn't be that much of a reach. Do remove the batteries though.
 
I would think so as well, but they may be phased out in the near future for HD receivers so who's to say.
As long as they're still installing SD, they'll need the equipment in the system. I doubt they've manufactured any new SD receivers in quite some time.
 
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