If new customers, the tech should be runnning all new RG6 anyways. As far as the change on the node, it is as simple as changing the host to the client and client to host. This is something I even had customers do over the phone. Very simple to perform if the customer is capable.
Try that with a 56+ old year who just got a 4k along with his order of Cialis who claims he used to be an engineer and you don't know nothing.
or his sore groined wife.