Tech Help

[Cincyray]

Hello all i have not posted to much here. But know i need some help. I have an 811 and 2 311 i think they are. Anyway was watching the sat all day went out to do some food shopping came back 2 hours later and boom cannot get sat signal.

I tried to change the transponders and all that no good. I did the switch test it cannot find the db44 switch so i think it is bad. The power supply does light up butswitch not found. Can i hook one line straight to reciever. I have the 4 room hookup right now and no reception on any of them.


Called tech support they cant figure it out. Told a tech would have to come up and couldnt get there till Saturday. I tld them you know this is Sunday dont you its unacceptable to wait a week for service. Then i told tech support i was going to upgrade to the 211 vip then all of a sudden tuesday the 21 became available. Wonderful how that works right. But in the mean time i would like to get some sat tv tomorrow any suggestions on how to do this thanks

 

[Mike500]

Yes,

You an hook the input from the Dish500 directly to any of the receivers and do a switch test. You will need to do a switch tesr. It will show that you have a DishPro twin or a DPP twin. It would be very unlikely, but rare that you have two separate DishPro singles or duals on a Dish500.

Why do you need a DPP44 for the configuration that you have? A DP34 would have been fine.

 

[Cincyray]

I dont know why they put the db44 in. When i upgraded to the 811 the Dish techs put in that switch. I dont know maybee because i was running a 625 dual tuner and went to the single tuner 811. Had to add another single tuner rec for sons room. So with the 4 room hookup i have 3 recievers 1. 811 and 2 322's i believe maybee thats why they put in the db44

 

[Cincyray]

Thanks Mike i bypassed the dp44 switch went striaght to reaciever and all 4 tv,s work i think thanks. Now will wait till tuesday for the 211 and new hd and see if it was worth it thanks

 

[Mike500]

If your dpp44 is bad and not under warranty, and you are keeping the same configuration that you have, I'd replace it with a DP34, since it costs 1/3 as much as a dpp44.

 

[Cincyray]

it,s under warrenty dish installed it when i went to the 811 upgrade so i will have them replace it when they come out on tuesday thanks again