That is how I have been setting the receiver while scanning sats. I get the same channels on the two bands; C and KU No diference on them... Also AMC - 9 RTN signal is very weak; 29 Quality. Has anyone have had problems with 11735 v 4444?
Lot of folks with RTN issues, they seem to come and go...the issues, not the folks......lol
Let's presume you are trying to scan a bird/orbital location with both C and Ku content, and are using a DiSEqC to select between incomming the C and Ku feedlines. If you only have one incomming feedline you will only get whatever band output it is conneted to at the LNBF. If you are using a DiSEqC and dont have it configured for the correct port on BOTH pages for the appropriate C or Ku satellite, it will not work correctly.
As suggested, remove the DiSEqC (or 22khz if you are using that instead) and feed (let's say the Ku coax) directly to the FTA input and scan the Ku band. Next,manually change the incomming feed to the C output of the LNBF, and do it again for
another entry for the same sat/position, but configured for C band receiption. You should now have both C and Ku content, but they will 'appear' to be two different satellites as far as the configuration pages of you menu is concerned.
If I had to venture a guess, it would be that your DiSEqC is trashed and not switching, or you are not bringing in both feeds from the dish. Trashing a DiSEqC happens very easily with the cheapo ones you get with an FTA box. They cant take the transients that occur when connecting them while the DC power is on the coax.