I wonder if Dish even checked before doing this. I know the networks have contracts and getting them up was a priority.
Would you do business with Dish if you would have known all of this??
Statement from DISH - Not Getting the New HD?
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I wonder if Dish even checked before doing this. I know the networks have contracts and getting them up was a priority.
Would you do business with Dish if you would have known all of this??
My locals are on 61.5 too and I don't have LOS to 129 so the EA was a no-brainer for me...
WTF? Why will we temporary lose channels? I don't want to lose channels for any period of time.
They have to remove the channels in order to create the work order to add them. I know. Makes no sense. But I'm not alone. Many people here lost their channels once the work order was opened. For me, not a big deal, since it's just overnight. I would have pressed the issue, if the tech wasn't coming out this afternoon.
doppy dont is right. The CSR did it to me too. I just called back talked to someone who knew what was going on and he fixed it. It really is a big mess.
I wonder if Dish even checked before doing this. I know the networks have contracts and getting them up was a priority.
Would you do business with Dish if you would have known all of this??
None of us is privy to all the information. Maybe Dish had to get the channels up right now, maybe not. Maybe there were failures on 61.5, maybe not. Maybe Dish absolutely couldn't put the channels on 110/119, maybe not. If Dish had been forthcoming and explained why this happened (and I can understand why, as a public company, they might not want to) then perhaps we wouldn't be so p****d.
All I know is that I can't control what Dish does, only what I do, and I'll do what's best for me. Dish better hope that this "small" part of its customer base doesn't decide that what's best for it is to switch to another provider.
I called back yesterday was told there was nothing she could do. Cancel the workorder to get my channels back. I should have played CSR roulette. What a freakin mess.
I just realized that I've lost some channels as well. ... I suppose it's not a HUGE deal, as long as I'm getting switched over to EA. (You can't win them all). But it's a rather bizarre and backwards way to have your system set up.
Oh well...
So wait... should I call back and see if they can fix it for me as well? My install is on Sunday... that's quite a bit of time to be without the majority of my HD Channels. Fixing it won't require the cancellation of the work order, right?
it may or may not depending on who you talked to. as sad as it sounds it took me going to cancellation dept to get done what i needed or wanted. i was so furious after an hour i was going to explode. The CSR even told me you can cancel the home plan once without getting the fee but i told her its ridiculous that we have to do that. why cant i just pay them 50 bucks or so and call it good? oh well im happy with my $15 dish with no plan or contract.
What are the upgrade options for subscribers with a 110/119/61.6 configuration and two MPEG4 and two MPEG2 receivers? Can they still co-exist or is it mandatory that the 2's be upgraded?
If you replace your 110/119 with a 110/119/129 , those boxes should be all set. I believe the 1000.4, EA, requires mpeg4 receivers.
I called Dish after going through 2 reps online, and they set me up to get an upgrade to 129. This morning, the tech came out and put in a 1000.4 dish for 110/119/129, and kept my 61.5 dish as it was. I'm getting the new HD from 129, and keeping my 61.5 in place. From what the tech told me, it would pick up 129 if it lost a channel from 61.5, which is good because I can reach the 1000.4 easier if it snows again.
Putting anything on 110W/119W doesn't help anyone who has an EA setup.
61.5W is maxed so if you want to add something to EA, it needs to go on one of the other EA slots (72.7W, 77W).
The dish must be a 1000.2 to pick up 110W, 119W and 129W.
The DISH 1000.4 gets you 61.5W, 72.7W and 77W.
With some people losing channels, I am going to wait until after the Olympics before I try CSR roulette again. Last night, I got Dish and the retailer who installed pointing their fingers at each other because they left the 129 LNB out of my 1000+.
Ted
Ted
I assume that if I replace my existing 110/119/61.5 setup with a 1000.4 myself, I won't run into this situation.
I'll defer to your knowledge. I just went off of how I read his work order. He may have written the wrong number. I just know I get my channels. That's what I'm more concerned with.
Assuming that you have all EA compatible equipment. Compatible in this case means all of your receivers must be HD.
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