Something didn't work as expected

[PHXHoward]

Hey now what just happened? I invite my mom over to my house each week to watch Top Chef. The new episode recorded on Thursday. She came over tonight. When I clicked play, it would not play. Immediately it jumped to the end of the 1 hour and 4 minutes and then prompted to delete/start over etc... nothing makes it play.

Never had this problem with Hopper 3 before. I see It got a new software update to U341.

 

[PHXHoward]

Hello I have found that it is available on demand so my mom is happy.


Sent from my iPad using the SatelliteGuys app!

 

[JS_racer]

do you have the 50 remote to say "top Chef" lol

 

[navychop]

I've had this happen, but rarely, on a HWS. Not sure, but maybe a somehow corrupted recording.

 

[garys]

Do you try rebooting the receiver?

 

[PHXHoward]

Yes. Rebooted it no change.


Sent from my iPhone using the SatelliteGuys app!

 

[MIshler]

I've had that happen and found if I rewind from the end it usually works. It seams some pointer gets corrupted.